Workplace Experience Coordinator
Metasys Technologies, Inc.
Cincinnati, OH
Workplace Experience Coordinator
Cincinnati, OH (Onsite)
1+ Months (Potential for temp to perm)
Hours: 8 AM 5 PM, Monday Friday
Summary
- As a Workplace Experience Coordinator, you will deliver world-class customer service to employees and guests of a designated building.
- This role is part of the Workplace Experience function, responsible for providing exceptional service to clients and visitors.
Responsibilities
- Serve as the first point of contact for all visitors entering the facility; greet with a friendly and welcoming demeanor.
- Issue visitor and parking passes; follow security protocols.
- Answer telephone calls professionally; create presentations and speak to groups of varying sizes.
- Arrange and confirm recreational, dining, and business activities for requestors.
- Manage janitorial or maintenance work orders as needed.
- Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Handle inquiries or complaints from employees, guests, and co-workers; provide customer service-driven solutions.
- Organize and manage on-site events (secure event space, set up/tear down, deliver supplies).
- Follow property-specific security and emergency procedures; notify appropriate parties to ensure safety.
- Coordinate with vendors supplying services or goods to the workplace.
- Explain detailed or complex information within the team; follow manager s directions.
- Perform clearly defined duties using existing procedures to solve straightforward problems with limited discretion.
Requirements
- High School Diploma or GED.
- Up to 2 years of job-related experience.
- Ability to follow basic work routines and standards.
- Strong communication skills for exchanging straightforward information.
- Working knowledge of Microsoft Office (Word, Excel, Outlook, etc.).
- Strong organizational skills with an inquisitive mindset.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
About the Company
Metasys Technologies, Inc.
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.