Wireless Sales Associate
Sky Nova, Inc
Cleveland, OH
At SkyNova, Inc we focus on outreach strategies that spark genuine interest and deliver measurable growth. As our next Wireless Sales Associate you will connect customers to service options that matter and where every opportunity is a chance to create a positive outcome for our customers.
At SkyNova, you’ll be part of a fast-paced, team driven environment where training, collaboration, and growth are a priority. We provide hands-on coaching and ongoing support to help you build confidence, sharpen your sales skills, and advance within the company. This role is ideal for someone who thrives on building relationships, enjoys problem-solving, and is motivated by personal and team success.
Key Responsibilities of the Wireless Sales Associate
Guide customers through a tailored sales journey with AT&T and ensure that they find plans that match their needs and preferences
Explain plans, services and products with a high level of expertise
Resolve customer inquires while ensuring a positive customer experience
Consistently stay abreast of new products, trends and service features
Achieve individual sales goals while also contributing to the overall success of the wireless sales team
Work alongside fellow Wireless Sales Associates in order share best sales and customer service strategies
Monitor assigned accounts in order to identify opportunities for upgrades or adjustments
You will be an ideal Wireless Sales Associate if you have
A high school diploma or GED equivalent
Previous experience in Sales or Customer facing is a plus
Basic understanding of sales and customer service strategies
Excellent communication skills both written and spoken
A positive, customer service attitude
A willingness to learn and grow professionally
Strong problem solving skills