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Wireless Sales Advisor

Sky Nova, Inc

Cleveland, OH

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JOB DETAILS
SALARY
$61,000–$65,000 Per Year
SKILLS
Best Practices, Communication Skills, Computer Skills, Consultative Sales, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer Training, Direct Sales, Market Research, Revenue Growth, Sales, Sales Pipeline, Sales Prospecting, Sales Strategy, Sales Support, Team Player, Wireless Communications
LOCATION
Cleveland, OH
POSTED
1 day ago

Sky Nova is a Cleveland-based direct sales and business firm seeking a Wireless Sales Advisor. As our designated Wireless Sales Advisor, you will support the sales pipeline and handle enrollments while ensuring customer satisfaction. The Wireless Sales Advisor will support sales development while emphasizing the benefits of our services. You will also gain the opportunity to undergo training that will empower you with sales and customer service strategies that will help drive real impact.

As a Wireless Sales Advisor at Sky Nova, you will represent AT&T by educating customers on wireless plans, devices, and service options that best fit their needs. This role focuses on consultative selling, relationship-building, and delivering a seamless enrollment experience while upholding AT&T brand standards. You’ll work in a team-oriented environment where performance, professionalism, and customer satisfaction are key drivers of success.

Role Responsibilities of the Wireless Sales Advisor


  • Support direct sales outreach while identifying opportunities to expand sales

  • Conduct enrollment consultations and preparing tailored recommendations for customers

  • Guiding and educating customers on current service offerings and their value

  • Use CRM tools to register account activations and upgrades to ensure transparency and updated customer records

  • Participate in sales development workshops, market research and enhancing sales strategies

  • Collaborate with fellow Wireless Sales Advisors with the aim of achieving team goals

  • Engage in ongoing training in order to learn best customer service practises and sales techniques

Skills and Qualifications of the Wireless Sales Advisor

 

  • A high school diploma or GED equivalent 

  • Previous experience in Sales or Customer Support

  • Strong communication skills, with the ability to simplify complex information

  • Organisational skills and self driven 

  • Computer literate with the ability to use CRM tools 

  • Basic customer service and sales knowledge is an added advantage   

About the Company

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Sky Nova, Inc