Wireless Customer Support Representative

Comeback Investments, Inc. is seeking a Wireless Customer Support Representative to assist our client. The Wireless Customer Support Representative role focuses on delivering consistent customer service to customers and internal teams. Each Wireless Customer Support Representative ensures accuracy and professionalism throughout the enrollment process.

As a Wireless Customer Support Representative , you will respond to inquiries and provide dependable customer service to ensure a positive experience. A successful Wireless Customer Support Representative demonstrates strong communication skills while maintaining high customer service standards. This Wireless Customer Support Representative position supports field teams through organized and reliable daily operations. Every Wireless Customer Support Representative contributes to efficient customer service outcomes and program success.

Responsibilities of the Wireless Customer Support Representative:

• Assist customers in-person by selecting connectivity hardware based on their needs
• Provide clear customer service assistance for common service-related issues
• Process new enrollments, upgrades, and account modifications with accuracy and compliance
• Communicate updates to outreach teams
• Ensure compliance with program standards

Requirements for the Wireless Customer Support Representative:

• Strong communication and problem-solving skills to build trust
• Organized and proactive in fast-paced environments
• Proficiency with CRM platforms and digital tools