Wireless Customer Account Manager

Own the Client! Wireless Customer Account Manager (Sales & Retention)

In a city built on repeat business, the ability to manage an account is everything. Right now, we’re looking for someone who can balance the "thrill of the hunt" with the "grace of the host." As a Wireless Customer Account Manager , you’ll be the primary point of contact for our customers - ensuring they have the best tech today and the best support tomorrow.

Azul Connections exists to empower professionals with the tools and strategies needed to grow and succeed in the high-stakes world of Vegas telecom. We strive to create a long-lasting impact on your Wireless Customer Account Manager career trajectory, providing the value and support necessary to become a powerhouse. When you win, our clients win — and we’re here to ensure you have everything you need to hit the jackpot.

Every Wireless Customer Account Manager Must:

• Manage the full account lifecycle, starting with Quantum Fiber sales.
• Consult on Lumen internet services to ensure client bandwidth needs.
• Provide in-person reviews to identify device and service upgrades.
• Balance aggressive sales targets with a "client-first" retention focus.
• Proactively resolve service issues to maintain a high loyalty score.
• Create personalized telecom roadmaps to maximize digital efficiency.
• Network within territories to build a referral-based sales pipeline.
• Document interactions meticulously to ensure concierge-level service.

The aspiring Wireless Customer Account Manager Has to Have:

• Perfect balance of sales and retention traits.
• Strong professional presence to build trust with homeowners.
• Excellent organizational skills to manage a diverse client portfolio.
• Proven ability to hit quotas while maintaining satisfaction ratings.
• Sharp analytical skills to identify upselling opportunities.
• Superior verbal communication for effective client management.
• A commitment to providing genuine value to every customer.

The Wireless Customer Account Manager is a performance-driven position where your ability to retain and upsell is your ticket to the top. If you think you’re qualified, join us as a Wireless Customer Account Manager!