Wireless Client Support Representative

Nova Management, Inc

Fort Myers, FL

JOB DETAILS
SALARY
$49,000–$59,000 Per Year
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Follow Through, Interpersonal Skills, Leading Edge Technology, Organizational Skills, Problem Solving Skills, Product Demonstration, Record Keeping, Resolve Customer Issues, Sales, Team Player, VoIP (Voice over IP), Wireless Communications
LOCATION
Fort Myers, FL
POSTED
6 days ago

Nova Management Team is growing, and we need a Wireless Client Support Representative to add to our team in Fort Myers. In this role, you’ll provide personalized guidance and top-notch service for business owners seeking the latest cutting-edge solutions. As a Wireless Client Support Representative you’ll combine technical expertise with human connection to give clients the best possible experience.


Wireless Client Support Representative To-Do List:

  • Advise clients on AT&T wireless, internet, and VOIP products and packages.
  • Conduct product demonstrations and explain service benefits.
  • Resolve client inquiries with empathy and efficiency.
  • Maintain accurate records of client interactions.
  • Collaborate with team members to deliver exceptional customer experiences.
  • Track leads, follow-ups, and sales outcomes.
  • Stay informed on AT&T promotions, upgrades, and new products.
  • Provide ongoing support to ensure client satisfaction and retention.

Wireless Client Support Representative Essential Traits:

  • Strong communication and interpersonal skills.
  • Customer-focused mindset with problem-solving abilities.
  • Comfortable in a performance-driven, commission-based role.
  • Tech-savvy with ability to demonstrate products effectively.
  • Ability to build trust and maintain long-term client relationships.
  • Collaborative and team-oriented approach.
  • Organized and detail-oriented with strong follow-through.
  • Motivated to achieve results and grow professionally.

If you thrive in a goal-oriented environment, this commission-based role is an excellent opportunity to grow your career and maximize your earning potential. APPLY NOW if you want to become a trusted Wireless Client Support Representative for business clients!


About the Company

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Nova Management, Inc