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Water/Fire Restoration Lead Technician

ServiceMaster Restoration by David

Nashville, Tennessee

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JOB DETAILS
SALARY
$20–$26
LOCATION
Nashville, Tennessee
POSTED
30+ days ago
CONSTRUCTION WORKERS…WHEN WILL THE CONSTRUCTION INDUSTRY TAKE A DIVE? NOBODY TRULY KNOWS, WE ONLY KNOW IT WILL HAPPEN. CONSIDER A CAREER IN THE RESTORATION INDUSTRY, AN INDUSTRY THAT IS RECESSION-PROOF! NO MORE FEAST OR FAMINE. ENJOY STEADY WORK WITH THE PREMIER RESTORATION COMPANY OFFERING COMPETITIVE PAY, SIGN-ON BONUSES AND OTHER INCENTIVES, PTO, ADVANCEMENT OPPORTUNITIES, AND PAID TRAINING!

Position Overview
When disaster strikes somebody’s home or office, we are first on the scene. You are part of the team that swoops in to save the day. A technician stabilizes the chaos by performing water/fire mitigation and other types of organized demos and cleaning. Inspect, assess, and complete restoration work and put the customer at ease.

Job Responsibilities:
  • Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job
  • Explain processes used to complete active jobs and the next steps to resolution in person to customers using printed materials
  • Safely completes assigned jobs according to company processes while maintaining quality control on each job.
  • Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning of salvageable materials, light construction, and demolition.
  • Participate in our on-call rotation, responding to after-hours and weekend emergency losses. (Earns incentives)
  • Inspects jobs after completion obtains customer signatures for approval purposes, and requests payments when necessary.
  • Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency.
  • Responsible for making daily adjustments to the drying plan based on meter readings.
  • Resolves issues with customers, communicates customer issues, and daily job activities with supervisor and key company staff.
  • Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies.

Job Requirements:
  • Strong work ethic and willingness to learn; Experience in the restoration or construction industry not required.
  • Valid Driver’s license and satisfactory driving record.
  • Good verbal written and communication skills.
  • Good customer service skills.
  • Can read and safely follow product label usage instructions.
  • Must be able to prioritize activities and meet deadlines.
  • Drug/Alcohol/Tobacco free required.

Certifications are not required but preferred:
  • WTR – Water Damage Restoration Technician.
  • ASD – Applied Structural Drying Technician.

Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Applicant must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling, and crouching are required.
  • Express or exchange ideas with others quickly, and receive and act on detailed information given.
  • Don appropriate Personal Protective Equip (PPE); For safety reasons, respirators, which are used in certain situations, must be able to seal your face.
  • Use visual acuity to perform detail-oriented activities.

Compensation and Incentives:
  • Competitive wage $20-26/hr.
  • $1000 Startup bonus after 90 days of employment.
  • Regular bonus and other performance incentives.
  • PTO Accrual.
  • Health Insurance.
  • Opportunities for certification/advancement.
  • Cell phone allowance.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.

About the Company

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ServiceMaster Restoration by David