Warranty Compliance Auditor East

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

The Warranty Compliance Auditor is responsible for ensuring dealership adherence to warranty, service, and operational policies and procedures. This role conducts detailed compliance audits, analyzes cost and operational data, and provides actionable recommendations to improve dealership performance. The position plays a critical role in maintaining compliance standards through reporting, training, and ongoing monitoring. Significant travel is required to support in-dealership evaluations and stakeholder engagement.

Location & Work Type
Location: Philadelphia, PA
Work Type: Onsite

Key Responsibilities

• Conduct dealership audits covering warranty, parts, labor rates, sales, and service operations to ensure compliance with established policies and procedures.
• Perform in-dealership compliance reviews of documentation, parts usage, and accounting records (50%-75% travel required).
• Analyze cost and volume data to support cost containment initiatives and identify operational trends.
• Develop and deliver detailed audit reports, including corrective action plans for dealership improvements.
• Provide training to dealership personnel and regional teams on compliance processes and policy adherence.
• Monitor implementation of corrective actions and provide ongoing support and follow-up with stakeholders.
• Evaluate warranty procedures, claims submissions, documentation practices, and parts handling for compliance.
• Compile and maintain audit documentation and compliance records for internal tracking and reporting.
• Ensure adherence to information security policies and proper handling of confidential business information.
• Collaborate with regional teams to identify and address non-compliance trends and operational gaps.

Qualifications
Required:

• College degree in Automotive Technology, Business Administration/Management or equivalent work experience
• ASE certification recommended
• 5 plus total years of automotive experience.
• In-dealership experience with emphasis on business and service department administration
• Experience in dealership warranty processing, claims adjusting, investigation, and warranty policy interpretation
• Automotive technical knowledge and dealer service experience a must
• Good interpersonal and negotiation skills
• Strong presentation skills
• Professional appearance and conduct
• Knowledge of Microsoft Office suite programs, and dealer management systems
• Ability to work independently
• Comfortable engaging with dealership executives
• Analytical

Preferred (Optional):

• Experience working with premium automotive brands
• Familiarity with compliance auditing frameworks and dealership performance metrics

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Paid-time-off options
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

Additional Details
The base range for this contract position is $42.81 - $52.81 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.