Warehouse

CSR
M-F 8a-4:30pm
Warehouse CSR Responsibilities:
- Process orders using the warehouse computer applications, verifying and validating all customer information before entering the data.
- Negotiates effectively with customers
- Provide customers with quality and accurate service on each order.
- Responsible for all customer correspondence; responds to customers via phone, email or written correspondence in a quick and accurate manner
- Managers hold request
- Conduct over, short and damage investigations.
Work with Inventory/Quality Control Manager and shift supervisor to make sure warehouse employees understand customer requirements.
REQUIREMENTS
HS Diploma or equivalent
Good Customer service skills, good listening skills, ability to clearly communicate with customers.
Ability to calculate figures and amounts
Ability to handle multiple competing deadlines at once and make quick decisions.