Waiver Case Manager

• Education: Accredited four-year degree in Social Work, Special Education, Psychology, Sociology, Nursing, Human Services, or a related field.
• OR a four-year degree in any field PLUS one year of experience as a Social Worker/Case Manager/Care Coordinator.
• Skills: Effective communication, strong time management, and intermediate computer skills for documentation.
• Requirements: Must possess a valid Driver’s License and car insurance for client visits in the Twin Cities metro; must pass a DHS background check.
• Preferred: Experience with Mental Health Targeted Case Management (MH-TCM), Relocation Service Coordination (RSC), or group-home setting, Housing Stabilization Services.

Case Manager I

• No experience working as a contracted case manager in Minnesota in the past 24 months.

Case Manager II

• Minimum of 12 months working as a contracted Waiver Case Manager for an agency located in Minnesota.
• Have experience creating Support Plans using MnCHOICES 2.0.
• This position requires taking on caseloads faster than usual, hold a higher, and more complex, caseload.
• Is expected to already know and understand the Waiver bureaucratic county systems.

Key Responsibilities

• Individualized Planning: Partner with clients to assess their unique needs and goals, creating comprehensive, person-centered support plans.
• Service Coordination: Identify and refer clients to appropriate disability services, community resources, and healthcare providers.
• Advocacy & Empowerment: Ensure clients are the primary decision-makers in their own lives, providing them with the tools and information necessary for self-advocacy.
• Case Management & Monitoring: Regularly monitor the delivery and effectiveness of services, adjusting support plans as needs evolve to ensure the highest quality of care.
• Resource Navigation: Linking individuals with the available local, state and federal resources.
• Case Load Size: Case load size range from 40 to 45.

This role is likely a great fit if:

• You are a Natural Advocate: You feel a strong drive to ensure people’s voices are heard and their rights are respected.
• You are a Problem Solver: You enjoy navigating systems.
• You are Highly Organized: You will need to manage multiple cases simultaneously without letting important details or deadlines slip through the cracks.
• You are a People Person: Being able to conduct meetings and communicate with different stakeholders.