VP, Technology Consulting - ServiceNow Head

If you are an experienced ServiceNow Technology Expert looking for a high-impact role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team on a variety of interesting projects for some of the biggest brands in the world. Are you ready for the next step in your career journey? Apply now!

Responsibilities

• Launching and leading the ServiceNow practice

• Running P&L, driving productivity and improving utilization

• Understanding client needs: Analyze business processes, pain points, and desired outcomes to recommend suitable ServiceNow solutions

• Solution design: Craft technical blueprints for ServiceNow implementations, considering existing infrastructure, scalability, and integrations

• Estimating & quoting: Prepare proposals with detailed cost estimates and implementation timelines

• Guiding technical teams throughout the implementation process, suggesting improvements for efficiency and scalability

• Staying updated: Continuously learn about new ServiceNow features, best practices, and industry trends

• Participating in sales pitches and presentations

• Collaborating with internal stakeholders, product vendors and partners

• Developing internal best practices and a center of excellence

Requirements

• 11+ years of experience with ServiceNow and 10 years of combined experience in IT Management/Leadership

• P&L ownership

• Passionate Servant Leader and employee advocate with a strong ServiceNow expertise

• Strategic thinker with a comprehensive vision of the ServiceNow platform and delivery in alignment with organizational goals; sound ability to understand & translate highly technical information into straightforward concepts

• Strong cross-functional capabilities that drive reciprocating value between delivery teams and enterprise stakeholders

• Vast technical acumen spanning data center operations, service design, service delivery and continuous improvement, enterprise monitoring, database architecture/administration, and application development

• Rich consultative, architecture, and development experience in consultative roles

We offer/Benefits

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

• Paid Holidays - nine (9) total per year

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• If otherwise eligible, participation in the discretionary annual bonus program

• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program