VMS/MSP Coordinator

Iconma

Austin, TX

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JOB DETAILS
SKILLS
Administrative Procedures, Administrative Skills, Background Investigation, Documentation, Expense Management, Financial Reporting, Genetics, Health Plan, High School Diploma, Maintain Compliance, Materials Engineering, Materials Management, Microsoft Product Family, Office Equipment, Onboarding, Problem Solving Skills, Project Tracking, Project/Program Management, Purchasing/Procurement, Reporting Dashboards, Service Level Agreement (SLA), Statement of Work (SOW), Systems Administration/Management, Time Management, VMS Operating System, Vendor/Supplier Management
LOCATION
Austin, TX
POSTED
10 days ago
Our Client, a Materials Engineering company, is looking for a VMS/MSP Coordinator for their Austin, TX location.
 
Responsibilities
SNOW Inquiry Management
  • Manage the SNOW tickets, ensuring timely and accurate responses to inquiries from hiring managers and suppliers.
  • Independently research and resolve issues to provide informed and effective responses.
Requisition, SOW & Worker Lifecycle Support
  • Assist the Hiring Managers, and Suppliers throughout all stages of the requisition and Extended worker lifecycle.
  • Support activities such as requisition intake call, approval follow-ups, interview scheduling, onboarding, offboarding, and time/expense management.
Onboarding & Offboarding Coordination
  • Ensure all onboarding steps are completed accurately and on time, including background checks, compliance documentation, system access setup, and Day 1 readiness.
  • Collaborate with suppliers, hiring managers, and internal teams to resolve onboarding issues promptly.
  • Ensure all termination activities are completed, including badge returns, system deactivations, and offboarding documentation.
  • Reporting & Dashboard Monitoring
  • Assist in preparing and distributing weekly/monthly dashboards and ad hoc reports for both client and internal use.
  • Monitor VMS dashboards regularly, document anomalies, and proactively escalate potential issues.
Task Management & SLA Compliance
  • Complete weekly tasks and reporting assignments on time as directed by your manager.
  • Ensure all assigned responsibilities meet program Service Level Agreements (SLAs).
 
Requirements
  • Bachelor’s degree (or a H.S. Diploma with at least 5 years work experience)
  • 3-5 years in Procurement Domain or Recruitment or Staffing or RPO or MSP experience
  • 1 year Project/program management experience
  • Proficient with technology, including Microsoft suite of products
  • Knowledge of VMS(Fieldglass preferred)
  • Knowledge of office administrative procedures and use of standard office equipment
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/