Virtual Sales Assistant

PlanMember Financial Corporation is a financial services firm with a national footprint, and headquarters in Carpinteria, on the beautiful Central Coast of California. Serving the public sector for over 25 years, PlanMember has been a top ranked fee-based broker-dealer since 2004, ranked #4 in new plans added and #8 for all K-12 plans. PlanMember’s unique membership model helps employees achieve their retirement goals by providing institutional-level investing solutions and delivering exceptional service and support to both employees and their employers. PlanMember’s mission is to make a positive difference for our Partners, PlanMembers and Employees, every day. To accomplish this, we’re looking for highly motivated candidates to join our growing team.

Location Information:  On-Site at our Carpinteria, CA Headquarters

Salary Range: 

Starting salary is typically between $50,000 and $57,000 annually, however, it is ultimately determined by the scope of the position the candidate's relevant experience, and internal equity. We offer a generous compensation package that includes an attractive benefits package with medical, dental and vision, 401k company match, discretionary profit sharing, PTO, valet parking and more.

The Virtual Sales Assistant will provide support to assigned advisors in the form of submitting new business, handling transfer ins/outs, and maintaining client account information. Sales Assistants will assist in day-to-day operations of a given PlanMember Financial Center or Financial Advisor. Performing tasks assigned by an advisor represents most of the responsibility as a Sales Assistant. Sales Assistants will participate in the Securities Industry Training (“SIT”) program which will provide general securities industry training and prepare them for their job duties. Sales Assistants will be encouraged to obtain FINRA Series 63, 65 and 7 Licenses.

Upon completion of Securities Industry Training & Sales Administration, Sales Assistance will be assigned to Financial Advisors to be assigned various tasks for completion. Tasks vary at the discretion of the Advisor and include but are not limited to the following:

• New account paperwork (PlanMember IRA, PlanMember trust, PlanMember joint, Direct Business)

• Subsequent investments (PlanMember, Direct)

• Death claim processing

• "Not In Good Order", (NIGO). clearances for various account/product types

• Sending client birthday cards

• Updating client information and beneficiary information in CRM

• Following up on transfers in/out

• Trust paperwork

• Contacting outside companies for client service needs, contract & commissioning information, rollover and account funding status

• Assist in recruiting onboarding activities, complete additional intermittent training sessions to expand personal capabilities and knowledge of PlanMember Financial Services.

Essential Job Function:  This is NOT an Essential Job Function "Essential Staff" position.

• Self-sufficient

• Problem-solving

• A solution-focused mindset that proactively detects issues and provides timely solutions

• Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player

• ‘Customer First’ focused

• Takes pride in overall success of business and show a desire to assist Advisors in growing their business

• 4-year college degree (any major) or 4 years equivalent work experience

• Previous experience working in an office setting and/or financial is a plus
• Proficient in MS Product Suite
• FINRA licenses SIE, Series 7, 63 and 65 licenses are preferred

Not Applicable

• Sales Assistance are highly encouraged to obtain FINRA SIE, Series 7, 63 and 65 licenses

Position Information:  This is a full time position, non-exempt located in our headquarters in Carpinteria, CA

PlanMember Financial Corporation is an Equal Opportunity Employer. PlanMember does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.