Vietnamese Restaurant Assistant General Manager - Truong Tien - MD

Why We Need Your Talents:

Where You'll Make an Impact:

• The responsibilities include and adhere to implementing and following of all policies of the department and company. 
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department. 
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol. 
• Ensures quality control and timeliness of food/beverage service. 
• Assists in controlling labor/beverage/food cost for department. 
• Knowledge of safety procedures to ensure employee and guest safety. 
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department. 
• Ensures compliance with all federal and state gaming regulations. 
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of beverage outlets.
• Maintains company operating standards. 
• Demonstrates professionalism that reflects our brand and company values.
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Ability to extend complimentaries in accordance with the property comp matrix.
• Other duties as assigned.

Skills to Help You Succeed:

• Strong leadership and team‑development abilities, with the capacity to coach, mentor, and motivate staff in a fast‑paced environment.
• Advanced problem‑solving and critical‑thinking skills to resolve guest concerns and operational challenges with confidence and professionalism.
• Financial and analytical competency, including budgeting, forecasting, understanding profit/loss statements, and monitoring labor and cost controls.
• In‑depth knowledge of food and beverage operations, including safety protocols, health department regulations, sanitation standards, and OSHA requirements.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain effective relationships across all levels of the organization.
• Ability to manage competing priorities, meet tight deadlines, and perform successfully in a high‑volume, interruption‑prone environment.
• Familiarity with POS systems, inventory processes, and restaurant administration tools.
• Professionalism and composure, especially during peak business periods or high‑pressure situations.
• Commitment to Live!’s service culture, demonstrating integrity, hospitality, and an unwavering focus on exceptional guest experiences.

Must Haves:

• High school diploma or equivalent required; some college preferred. 
• Must be Serv-Safe and RAMP certified.
• Requires thorough knowledge of restaurant/bar practices and procedures.
• Must be able to work in smoke filled environments.
• Must have full working knowledge of POS.
• Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position.
• Must have knowledge of approved Responsible Gaming Program.  
• Required to work nights, weekends, and/or holidays.

Physical Requirements:

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.