Vice President of Technology

Vice President of Technology

About the Role

Key Responsibilities

Strategic Leadership

• Define and execute long-term infrastructure and application modernization strategies aligned with organizational growth.
• Collaborate with senior business leaders to translate priorities into scalable, future-ready technology solutions.
• Advance operational excellence through standardization, automation, and proactive capacity planning.

Infrastructure Oversight

• Direct architecture, deployment, and management of on-premises, colocation, cloud, and hybrid environments.
• Ensure reliability, resilience, and high performance of core systems and networks.
• Oversee disaster recovery, business continuity planning, and data center operations.

Business Applications Management

• Manage vendor-supported applications, including core banking, LOS, and CRM platforms.
• Lead vendor relationships, contract negotiations, SLAs, and integration strategies.
• Partner with business units to optimize workflows and drive automation.

Collaboration & Governance

• Align with Cybersecurity leadership on security controls and risk mitigation.
• Coordinate with Technical Support and Facilities teams for consistent branch operations.
• Contribute to enterprise architecture, data strategy, and AI modernization efforts.

Operational Management

• Establish KPIs and dashboards to monitor system uptime and application health.
• Mentor and develop infrastructure and application teams, fostering innovation and accountability.
• Oversee budgeting, forecasting, and capital planning for technology initiatives.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field; Master’s preferred.
• 10+ years of progressive leadership in IT infrastructure, enterprise applications, or technology operations.
• Financial services or credit union experience strongly preferred.
• Knowledge of regulatory frameworks (NCUA, FFIEC, GLBA, SOC 2) and vendor due diligence.
• Proven success with cloud migrations, SaaS implementations, and modernization initiatives.

• ITIL, PMP, CISSP, or Azure Solutions Architect highly desirable.
• Project management certification or equivalent experience managing enterprise-level projects.

• Expertise in enterprise architecture and vendor ecosystem integrations.
• Strong communication, problem-solving, and leadership presence.
• Ability to translate technical concepts into business value for executive stakeholders.
• Highly collaborative, detail-oriented, and customer-focused mindset.