Veterinary Receptionist

A qualified candidate must have a minimum of 6 months experience in a veterinary hospital customer service setting. They must have exceptional communication skills, be computer proficient, work well in a team-oriented environment, and enjoy interacting with and educating clients. He/She must be confident, professional, friendly, have a strong attention to detail and ability to retain and apply new information.

This position has the primary responsibility of taking care of the pet owners by recognizing, acknowledging, and meeting the clients' needs. Receptionists are responsible for answering phones, and client questions, explaining policy and procedures, acquiring information to register clients and starting appointment visits. Clerical responsibilities include tracking incoming and arriving patients and wait times, account file maintenance, emailing medical records, and processing and recording authorization forms and financial transactions. There are also light cleaning responsibilities of the front desk and lobby area.

Happy Tails values our strong supportive team culture. It truly creates an environment that helps us to do our jobs better and enjoy our time working together. Our competitive benefit package includes medical, dental and vision as well as supplemental insurance options, a retirement plan and paid time off. Additional compensation is offered through annual paid time off, weekend shift differentials, and holiday pay. There are also other bonus incentives, educational games with prices and pet wellness discounts.