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UX Researcher (III)

Iconma

Sunnyvale, CA

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JOB DETAILS
SKILLS
Analysis Skills, Cross-Functional, Customer/Client Research, Customer/Consumer Behavior, Ecosystems, Health Plan, Metrics, Needs Assessment, Product Development, Product Documentation, Product Lifecycle, Product Strategy, Product Testing, Project Development, Project/Program Coordination, Research Skills, Resource Management, Storytelling, User Interface/Experience (UI/UX)
LOCATION
Sunnyvale, CA
POSTED
7 days ago
Our Client, a Technology company, is looking for an UX Researcher (III) for their Sunnyvale, CA location.
 
Responsibilities:
  • Propose ideas to improve products and services through research-driven insights and recommendations.
  • Drive user-centric thinking to unblock partners and collaboratively solve constraints in strategy, product or technology.
  • Advocate for, and practice, inclusive research and design practices and promote the creation of inclusive products.
  • Guide product strategy through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
  • Create and communicate research findings, insights, and recommendations demonstrating a comprehensive understanding of the user and business, partnering with cross-functional teams to extend the impact and visibility of the research.
  • Identify, create, and effectively use key insights and metrics to evaluate product, service, and ecosystem impact.
  • Utilize broad and deep understanding of the business goals, product ecosystem, user trends, and industry to guide research-driven, user-centric thinking and decision-making.
  • Contribute to developing project priorities in alignment with larger project goals, and coordinate allocation of resources within the project.
  • Act on opportunities to expand responsibilities within and outside the product team. Anticipate and remove roadblocks with the potential to impede progress.
  • Conduct research to identify user needs and business opportunities that guide product and business goals by demonstrating comprehensive understanding of and empathy for the user and the business.
  • Perform research that increases user empathy and guides user-centric thinking and a vision/strategy that is shared with cross-functional partners.
  • Anticipate evolving user needs and research opportunities by evolving or adapting the research strategy for a large or complex research project or program. drive and/or execute comprehensive analysis for complex research projects or programs, such as defining and implementing qualitative or quantitative frameworks, or development and ownership of surveys that define strategic priorities for products across teams.
  • Build consensus and influence team to gain support for research-based, user-centric solutions.
  • Communicate research insights and recommendations to partners or stakeholders, addressing and anticipating challenges and questions.
 
Requirements:
  • Interactive technology
  • Ethical UX research
  • UX research methodology
  • Product development lifecycle
  • Human/user behavior
  • UX storytelling
  • Research processes
  • UX systems thinking
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/