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UX Content Strategist (Financial Services)

Cella

Malvern, PA

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JOB DETAILS
SALARY
$66–$76 Per Hour
SKILLS
Accidental Death and Dismemberment (AD&D), Background Investigation, Banking Services, Best Practices, Content Delivery/Distribution, Content Management, Content Management Systems (CMS), Customer/Client Research, Financial Regulations, Financial Services, Genetics, Information Architecture, Insurance, Interviewing Skills, Legal, Life Insurance, Maintain Compliance, Prescription Drugs, Product Design, Product Development, Regulatory Compliance, Regulatory Requirements, Staff Requirements, Strategic Analysis, Testing, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Malvern, PA
POSTED
1 day ago
Location: Malvern, PennsylvaniaJob Type: ContractCompensation Range: $66 - 76 per hourWe are seeking talented UX Content Strategists on behalf of our client, a leading firm in the financial services industry. We are building a qualified talent pool to meet projected staffing needs for anticipated 6-12 month contract roles. Please note that specific pay rates and project details will vary depending on the roles that arise.Candidates must be commutable to one of the following locations: Malvern, PA, Charlotte, NC, or Phoenix, AZ. Remote applicants may be considered dependent on highly relevant experience.Responsibilities:Candidates will be expected to perform or lead the following functions:Drive the end-to-end content strategy and execution for digital products and platforms, ensuring content is clear, concise, compliant, and aligned with the user journey and information architecture.Collaborate closely with UX Designers, Product Managers, Legal/Compliance teams, and Researchers to define and deliver content that simplifies complex financial concepts and meets the needs of clients and prospects.Audit, analyze, and strategically refine existing product content, identifying areas for improved clarity, tone, voice, and user experience.Develop, document, and maintain content standards, guidelines, glossaries, and scalable content models for use across multiple digital products and channels.Write and edit final in-product copy, including microcopy, error messages, transactional communications, and navigational labels, ensuring adherence to brand style and regulatory requirements.Participate in user research and testing activities to validate content effectiveness and iterate based on data and behavioral insights.Advocate for content-first thinking and serve as the subject matter expert on content best practices and accessibility standards (e.g., plain language).Qualifications:Experience: Minimum of 5-8 years of progressive experience in UX Content Strategy, Content Design, or a closely related role within a digital product development environment.Industry Expertise: Proven, substantive experience strategizing and writing content for complex products within the financial services, banking, insurance, or other highly regulated industries where clarity and compliance are paramount.Content Portfolio: A strong online portfolio is mandatory, showcasing examples of simplifying complex, regulated subject matter into effective, concise in-product content and microcopy.Collaboration & Compliance: Demonstrated ability to partner effectively with Legal and Compliance teams to navigate stringent financial regulations and ensure content accuracy and approval.Tool Proficiency: Experience working within modern design tools (e.g., Figma), content management systems (CMS), and component-based design environments.Strategic Capability: Proven ability to move beyond copy execution to define high-level content strategy and information architecture for multi-step workflows.JOBID: 112025-116997#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.

About the Company

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Cella