USPS-Technical Solutions Rep IV, Public Trust or Secret Clearance|Tier I
Global Commerce and Services
MONTGOMERY, AL
Service Desk/Help Desk - Public Trust -US Citizenship (15 positions available) - Montgomery, Alabama
The candidate will be required to provide superior customer service in a contact/call center/help desk environment. The candidate will be required to answer general and technical questions from end-users regarding the navigation of government websites in a leveraged environment supporting multiple accounts.
Qualifications: To adequately perform the duties of the job, individuals must possess a minimum of 6 month customer service experience. An extensive background check and credit check will be conducted on all applicants. Candidates must be eligible to obtain a government security clearance and cannot be delinquent on any Federal Debt. The Federal Service Desk contact center hours are 7am -7pm CST Monday-Friday and all interested candidates have to be available to work
About the Company
Global Commerce and Services
Global Commerce & Services, LLC (GCS) is an Information Technology company founded in 2000. The company has provided services in the areas of Systems Engineering and Integration, Software Development, Information Assurance, Cyber Security, Network Support, and Program/Project Management. Our clients include Department of Agriculture, Department of Navy, Department of Army, U.S. Peace Corps and Defense Information Systems Agency. We focus on translating business needs into technology solutions. We understand how crucial it is for organizations and agencies to make the right investment in technology, and that is why GCS partners with clients to provide value added solutions that meet individual business requirements. GCS helps companies modify their business and systems processes to become more efficient and capitalize on their technology investment. We’ve been recognized and awarded for our ability to provide exceptional service, and our goal is to always exceed both the requirements and expectations of every project. We pride ourselves on our ability to deliver projects successfully, with no schedule delays, cost overruns, or late deliverables. Our company is accountable and dependable, with an experienced management team that keeps us up-to-date with industry knowledge