Union Turndown Attendant

CORE WORK ACTIVITIES

• Respond promptly to requests from guests and other departments. 

• Fill cart with supplies and transport cart to assigned area. 

• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. 

• Replace guest amenities and supplies in rooms. 

• Replace dirty linens and terry with clean items. 

• Make beds and fold terry. 

• Clean bathrooms. 

• Remove trash, dirty linen, and room service items. 

• Straighten desk items, furniture, and appliances. 

• Dust, polish, and remove marks from walls and furnishings. 

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. 

• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. 

• Speak with others using clear and professional language. 

• Support team to reach common goals. 

• Ensure adherence to quality expectations and standards. 

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 

• Stand, sit, or walk for an extended period of time. 

• Attention to customer service with a professional and pleasant personality.

• Available to work a flexible schedule including evenings, weekends, and holidays.

• Perform other reasonable job duties as requested by Supervisors. 

Site Specific Benefits

• Free On-Site Parking
• Uniform laundering, stipend for work shoes 
• Complimentary meal and soft drink per shift 
• Department celebrations 
• Associate Appreciation Week 
• Monthly associate recognition and reward programs 
• Monthly cell phone stipend 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.