Union Houseperson

Shift: Part-Time; 1st/2nd; must be available to work weekends and holidays.

SITE SPECIFIC PERKS:

• Free on-site parking 

• Uniform laundering 

• Water bottles provided during shift 

• “Way to Go” Incentive - $5 per name mention deposited onto Wisely card

• Quarterly celebrations, Associate Appreciation Week, Housekeeping Week 

• Birthday and holiday celebrations and team building outings 

CORE WORK ACTIVITIES 

• Respond promptly to requests from guests and other departments.

• Fill cart with supplies and transport cart to assigned area.

• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

• Replace guest amenities and supplies in rooms.

• Replace dirty linens and terry with clean items.

• Make beds and fold terry.

• Clean bathrooms.

• Remove trash, dirty linen, and room service items.

• Check that all appliances are present in the room and in working order.

• Straighten desk items, furniture, and appliances.

• Dust, polish, and remove marks from walls and furnishings.

• Vacuum carpets in guest rooms and hallway. 

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.

• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Support team to reach common goals.

• Ensure adherence to quality expectations and standards.

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

• Stand, sit, or walk for an extended period of time.

• Attention to customer service with a professional and pleasant personality. 

• Available to work a flexible schedule including evenings, weekends, and holidays. 

• Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.