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Travel IT Technician

Presidio

Charlotte, NC

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JOB DETAILS
SKILLS
Administrative Skills, CCNA - Cisco Certified Network Associate, Communication Skills, CompTIA A+, CompTIA Network+, Computer Hardware, Computer Networks, Computer Skills, Computer Systems, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Detail Oriented, Document Scanners, Documentation, Electrical Wiring, FTP (File Transfer Protocol), Firewalls, HTTP (HyperText Transport Protocol), Hardware Repair, Identify Issues, Incident Response, Information Technology & Information Systems, Mac Operating System, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft Windows Operating System, Microsoft Windows System Administration, Military, Network Cable, Network Protocols, Network Routers, Network Switching, Network System Hardware, Peripheral Hardware, Presentation/Verbal Skills, Printers, Problem Solving Skills, SSH (Secure Shell), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Writing Skills
LOCATION
Charlotte, NC
POSTED
4 days ago

Presidio is seeking a Travel IT Technician for the Charlotte, NC area.

Presidio is serving as a foundational support for an organization's IT infrastructure. This role will be responsible for the maintenance, troubleshooting, and inventory of computer systems, hardware, software, and networks within an organization. Technicians work under the supervision of more experienced administrators or engineers, assisting with day-to-day tasks and gaining hands-on experience.


Key Responsibilities

  • Support: General support, troubleshooting and incident response
  • Cable Management: Assisting with the organization and labeling of network cables in server rooms and wiring closets.
  • Installation and Setup: Assemble, install, and configure new computer systems, peripherals (printers, scanners, monitors), telepresence and network devices (routers, switches).
  • Procedure Documentation: Helping to create or update documentation for hardware inventory
  • Installation and Configuration: Install, configure, and upgrade operating systems (Windows, macOS) and various software applications, including business-specific programs



Certifications (Recommended):

  • CompTIA A+
  • CompTIA Network+
  • Cisco CCNA (Cisco Certified Network Associate)



Technical Skills:

  • Basic understanding of TCP/IP, DNS, DHCP
  • Familiarity with common network protocols (HTTP, FTP, SSH, RDP)
  • Knowledge of network hardware (routers, switches, firewalls, access points)
  • Knowledge of computer hardware
  • Knowledge of Windows OS and installation procedures



Required Skills and Professional Experience:

  • Associates Degree or equivalent experience and/or military experience
  • 1-3 years of experience in computer repair or networking



Soft Skills:

  • Problem-Solving: Eagerness to diagnose and resolve technical issues
  • Communication: Good verbal and written communication skills for interacting with users and team members
  • Attention to Detail: Meticulousness in following procedures and documenting work
  • Teamwork: Ability to collaborate effectively with other IT professionals
  • Eagerness to Learn: A strong desire to acquire new knowledge and skills in networking



About the Company

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Presidio

Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Cloud and Security solutions enable our almost 7,000 middle market, enterprise and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions. Our mission is to enable our clients to capture economic value from the digital transformation of their businesses by developing, implementing and managing world class, cloud ready, secure and agile IT Infrastructure solutions. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By investing in the future of IT solutions we stay at the forefront of technology trends. And to ensure our clients have access to a wide range of technologies and best-of-breed solutions, we partner with over 500 OEMs including market leaders and emerging providers to bring our clients integrated, multi technology solutions. We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Through 60+ US offices and 2,800 professionals, including 1,600 technical engineers, we are trusted advisors to our clients on a local level while also bringing our national scale and expertise to bear. We have $2.8 billion in annual revenue and are owned by funds affiliated with Apollo Global Management, LLC (NYSE:APO).
COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
WEBSITE
https://www.presidio.com/