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Transportation Supervisor

Quality Custom Distribution

La Puente, CA

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JOB DETAILS
SALARY
$72,000–$77,000
SKILLS
Budgeting, Computer Systems, Conflict Resolution, Customer Relations, Customer Satisfaction, Customer Support/Service, Delivery Driving, Disciplinary Action, Geography, Labor Unions, Leadership, Maintenance Services, Metrics, Operational Audit, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Project/Program Management, Psychology, Regulations, Staff Motivation, Staff Requirements, Team Player, Technical Writing, Time Management, Vendor/Supplier Relations, Workforce Management
LOCATION
La Puente, CA
POSTED
1 day ago

Description



TRANSPORTATION SUPERVISOR -- LOS ANGELES

JOB SUMMARY:  Supervises day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.
 
ESSENTIAL FUNCTIONS: 
 
  • Plans, implements, and monitors day-to-day transportation operations, including analysis of all transportation related metrics, and manpower needs.  (25%)

 
  • Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc.  (20%)

 
  • Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to maintenance provider for service and repair.  (15%) 

 
  • Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment.  (20%)

 
  • Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required.  (10%)

 
  • Updates DOT programs (Samsara) on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met.  (10%)

 
  • Performs other related and assigned duties as necessary.


PAY & BENEFITS:
  • Annual Salary:  $72,000 -- $77,000
  • Weekly pay (every Friday)
  • Health, dental, and vision benefits available after 30 days
  • 401(k), paid holidays, vacation, and more
  • Company-provided uniforms and work shoes

 
MINIMUM QUALIFICATIONS:  Education and experience equivalent to:
 
Education/Certification:
Bachelor’s degree in management, business, or psychology from an accredited college or university.
 
Experience:
3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities and union work environments.


Knowledge, Skills and Abilities 
 
Knowledge of (B/basic; J/journey; E/expert):
  • DOT regulations, policies, and procedures (J)
  • Labor contracts and labor union environment (J)
  • On-board computer systems (J)
  • Relevant safety policies, practices and procedures (J)
  • Management/supervisory concepts and techniques (B)
  • Project management concepts and techniques (B)
  • Budgetary concepts and procedures (B)
  • PC word-processing/spreadsheet software applications (B)
  • Scheduling and routing (B)
  • Computer-based routing systems (B)
  • Shipment and distribution of food or allied products (B)
  • Regional geography and customer locations (B)

Skill and ability to:
  • Supervise a diverse workforce of up to 100 employees
  • Resolve and report delivery issues between drivers and customers; other customer service issues
  • Supervise and motivate employees in a team-based environment
  • Interpret transportation operations anomalies and identify appropriate solutions
  • Prepare administrative and technical documents and reports
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Travel via airplane and drive an automobile
  • Act in accordance with GSF’s Creed and Values

LEADERSHIP/MANAGEMENT RESPONSIBILITY


Supervises up to 100 or more employees, including hourly staff.  Oversees operations with significant impact on QCD customer relations.


PERFORMANCE CATEGORIES 
  • Budget
  • Driver performance, including hourly off-load rate, on-time delivery, and reliability
  • Customer and vendor relationships
  • DOT compliance
  • Teamwork within the department and across departments
  • Customer satisfaction
  • Safety of employees
  • Safety of facility and transportation equipment

 

 

 




 

About the Company

Q

Quality Custom Distribution