TRAINING & DEVELOPMENT MANAGER

GENERAL SUMMARY:

Provides the tools and skills necessary to implement the Field Leader Learning Journey for employees. Assists employees with career development in partnership with store support center, field human resources and store operations partners. Coordinates orientation and the 12-week training processes and continuous development resources for new District Managers and other field employees as necessary.

DUTIES and RESPONSIBILITIES:

• Establish and manage partnerships with subject matter experts to ensure the creation and delivery of accurate and relevant training content, fostering the professional growth and development of field leaders. 
• Responsible for fostering and maintaining strong field leader partnerships and relationships with field partners (HR,AP, Store Ops Leaders) to ensure the provision of tailored training and development content, aimed at enhancing customer service and satisfaction levels. 
• Facilitate virtual, classroom, and in-store training sessions to ensure efficient and effective learning outcomes for field leaders, with a focus on delivering high-quality retail and leadership training and development content tailored to individual and organizational needs.
• Collaborate closely with Instructional Design team members to develop and design comprehensive training materials, ensuring field leaders receive optimal retail and leadership development content to enhance their skills and drive improved performance in line with Dollar General Corporation's objectives. 

KNOWLEDGE and SKILLS:

• Thorough working knowledge of Dollar General policies and processes.
• Strong planning and organizing skills.
• Strong relationship building and influencing skills.
• Ability to apply business acumen and think strategically.
• Excellent communication skills.
• Ability to manage projects.
• Working knowledge of all Microsoft applications.
• Presentation/group facilitation skills.

WORK EXPERIENCE and/or EDUCATION:

• Bachelor’s degree in education or human resource development preferred.
• 5+years experience in employee training and development or in a human resources position with an employee development emphasis.

WORKING CONDITIONS:

• Most of work is conducted in an office setting, physical classroom or virtual classroom. Field travel may be required.