Training Center Coordinator

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Position Summary:  The Longview Work Opportunity Center Coordinator is responsible for overseeing daily operations, community engagement, and resource management at the Longview Work Opportunity Center. This role ensures alignment across Workforce Development programs, fosters strong community partnerships, and promotes Goodwill’s mission through effective outreach and marketing.

Hourly Rate: $24.11 - $26.20 per hour

Essential Duties and Responsibilities: The Longview Work Opportunity Center (LWOC) Coordinator      

responsibilities include the following and other duties as assigned:

Program and Community Engagement:

• Serves as the lead for all LWOC related community engagement to ensure alignment across the Southwest Washington region and Goodwill programs.
• Supports effective community engagement for LWOC by researching and participating in regional leadership activities, events and group meetings.
• Regularly presents and hosts community tours while demonstrating knowledge about Goodwill’s Workforce Development programs and learning platforms, and can effectively describe/recommend programs to potential students, community organizations, and employer partners.
• Direct assigned staff of interns, peer advisors, and/or student workers regarding work plan responsibilities
• Coordinates LWOC’s marketing and communications needs, including management of the phone system, online presence, and written and electronic resource materials. Ensures information is current, identifies needed materials, and collaborates with the agency marketing/communications team.

Resource Coordination and Data Management:

• Identifies appropriate tools and resources for the Resource Room within LWOC - supporting the planning and facilitation of front-end Career Hub workshops, and provides general student support as needed.
• Maintains accurate, detailed records, reports, and case notes in Goodwill program databases (Salesforce and Caseworthy); oversees the annual archiving of documents for LWOC

Facility Oversight:

• Performs all building opening and closing procedures and responsibilities
• Serves as the security "captain" for the location, works in cooperation with management and Loss Prevention to protect company assets from internal and external theft.
• Ensure all safety and loss prevention audits are maintained at or above an acceptable level
• Ensures security and safety systems are operating properly, such as door locks and alarms; submits requests for maintenance
• Coordinates with IT Department to ensure LWOC’s technology systems are operable.
• Manages supplies and inventory for LWOC
• Maintain all related expenses to budget for monthly and annually reports and coordinate with each program related to contributing to overall operations costs.

Qualifications/Basic Job Requirements:.

• High School diploma or general education degree (GED); additional coursework or training in facilities operations, customer service, or business administration preferred.
• 1–2 years of related experience in facility supervision or management, including responsibility for day‑to‑day operations, supporting staff, and maintaining a safe, organized, and welcoming environment.
• Ability to effectively delegate work to staff
• High degree of customer service skills
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding

We Have You Covered! Benefits Offered:

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
• • We provide coverage for you, with a portion of the employee premium paid by Goodwill.
  • Dependent coverage is available, with the cost being the responsibility of the employee
• Accident & Life insurance options to ensure financial protection. 
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as:  addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office products, specifically Word, Excel, and PowerPoint.

Other Skills and Abilities: Comprehensive understanding of all aspects of LWOC Coordinator

Certificates, Licenses, Registrations: Not required for this position.

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation. 

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage, and we strongly encourage such persons to apply.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.