Theatre Utility Lead – Artist Hospitality (Seasonal)

Theatre Utility Lead – Artist Hospitality Hours vary; evenings, weekends, and holidays during event season

Deliver a seamless backstage experience – coordinate hospitality, transportation, and artist needs.

What You'll Do Serve as the primary backstage hospitality contact for touring artists and crews. Coordinate catering, transportation, dressing rooms, green rooms, and backstage logistics to ensure a professional, polished experience from load-in to load-out. Lead runners and staff, anticipate artist needs, and maintain clear communication with Theatre Management.

Key Responsibilities

• Advance and fulfill artist rider hospitality requirements, including dietary restrictions and special requests
• Coordinate catering orders, deliveries, setup, service, and cleanup
• Manage backstage spaces: dressing rooms, green rooms, crew areas, and amenities
• Oversee runners for errands, shuttle service, and artist support
• Coordinate transportation logistics and ensure compliance with vehicle policies
• Monitor backstage traffic and privacy, ensuring smooth operations
• Maintain hospitality inventory and track expenses within budget
• Communicate real-time updates to Theatre Management and team
• Support VIP, sponsor, or meet-and-greet events as needed

Skills & Experience

• High school diploma; Associates degree in related field preferred
• Proven track record in customer service, hospitality, or event operations
• Experience supervising contract or seasonal staff and volunteers
• Strong communication, leadership, and problem-solving skills
• Ability to remain calm and prioritize in a fast-paced, high-pressure environment
• Flexible schedule: evenings, weekends, and holidays during events

Physical Requirements

• Frequent standing, walking, lifting up to 25 lbs, and moderate manual activity
• Ability to work outdoors and adapt to changing conditions

Why Work for the City of Fort Wayne Join a dynamic team delivering top-tier live events while creating exceptional artist experiences.

Equal Opportunity Employer