Territory Sales and Marketing Manager
Arizona Diagnostic Radiology
Mesa, Arizona
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Territory Sales and Marketing Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Referring Physicians/Community/IPA’s/Medical Groups
- Establishes relationship with existing referring physicians and the community
- Services and grows existing referring accounts
- Makes cold calls to new referral sources
- Meets/exceeds call schedule requirements of 15-20 per day
- Identifies, prospects, and markets imaging services to local IPA’s, HMO’s, Medical Groups, referring physicians and the community
- Maintains consistent attentiveness to the market and awareness of the target market by staying abreast of competitor activities and the marketplace
- Plans and arranges daily activities and sales calls
- Promotes new service, hours, radiologists, equipment, site specific programs to the referring offices and the community
- Continuous growth of clinical knowledge to conduct clinical sales calls and clinically targeted campaigns to the referring physicians and the community
- Stays abreast of referral patterns
- Assists with submitting orders as needed
- Updates the VP of Sales & Marketing, Director of Operations, and Regional Director of Operations of any applicable changes or issues
- Manages special projects as directed by the VP of Sales & Marketing
- Provides customer training to existing IPA’s, HMO’s, Medical Groups, referring physicians and the community
- Identifies and notifies the VP of Sales & Marketing, Director of Operations, and Regional Director of Operations of service issues to the referring physicians, community, their staff, and patients
- Provides services to the referring physicians and the community, by functioning as a liaison between the VP of Sales & Marketing, Director of Operations, Regional Director of Operations, corporate management, and radiologists
- Practices effective communication in all aspects of one’s performance representing accurate and appropriate information in a reliable manner
- Keeps the VP of Sales & Marketing informed of their marketing plan for the day, week, month, quarter, year.
- Participates in all Sales & Marketing meetings required to perform and do their job accordingly, discuss issues, concerns, ideas, and/or developments
- Participates in all Operations meetings required to perform and do their job accordingly
- Direct contact for the local IPA’s Executive Management team
- Implement national and regional contracts in accordance with the company’s policies
- Builds strong relationships and company awareness in their region
- Exercise creativity in growing their territory and seeking out new leads
- Meets regularly with the V.P of Sales/Marketing, Director of Operations and Regional Director of Operations and other corporate management staff to discuss issues, goals and objectives
- Meets with their PSR’s regularly to discuss issues, goals and objective
Business Development
- Joint Ventures
- Prepares materials and attends JOC meetings as directed by the VP of Sales & Marketing
- IPA’s/Medical Groups
- Prepares materials and attends JOC meetings as directed by the VP of Sales & Marketing
- Attends managers meetings with their PSR as needed
- Continuously seeks for new ways to grow volume in their territory and their PSR’s territories, and reports these to the VP of Sales & Marketing and Business Development Manager.
- New Contracts
- New Relationships
- Addition of new services at your center(s)
- Competitors
- Knowledge and understanding of what your competitors are doing
- Hours of operation
- Service lines
- Equipment
- Contracts
Branding
- Responsible for ordering through PIP portal and keeping inventory for assigned territory
- Referral Pads
- Collateral pertaining to your center/area
- Distribution and education of marketing materials
- Flyers
- Mailers
- Email/Fax
- Rackcards for Radiologists
- Ensures all existing materials are up-to-date
- Works with web team to maintain market visibility
- Web Presence
- Social Media
- Media Attention
Reporting
- MyRAD touches
- Referral Trending Reports
- Competitor Grid
- Monthly Territory Sales & Marketing Report
- Expenses
- Territory Action Plan
Physician Outreach
- Physician Surveys
- Meet & Greets with referring community and radiologist(s)
- Lunch and learn opportunities with referring physician and community of 2 per month minimum
- CME Lectures
- Monthly or Quarterly IPA Manager Meetings
- Monthly Campaign Rollout
Community Outreach
- Events
- Networking Events
- Healthcare Events
- Mammography Parties
- Open Houses
- Chamber of Commerce Mixers
Technical Outreach/Support
- eRAD Connect – Provider Portal
- Create Accounts
- Create shortcuts on office computers, laptops, iPhones, iPads
- Train providers and staff
- Patient Portal
- EMR Interfaces
Conference Calls/Meetings/Training
- Sales & Marketing Weekly Call
- Center/Area/Region Weekly Call
- Regional Volume #’s Call
- Training
- Webinars
- Compliance Training
If You Are:
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- At least 5 years of experience in the Medical Field in a Sales/Marketing or Business Development capacity (Radiology Preferred)
- Proven track record of meeting quotas and budgets
- Previous management experience preferred
- In depth knowledge of IPA’s, HMO’s, Contracts and Medical Group
- Excellent Customer Service Skills, with ability to resolve issues relating to referring offices and the community
- Proficient in Excel, Word, PowerPoint
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Pay Range: $95,000.00-$100,000.00 per annually
Pay Range: USD $95,000.00 - USD $100,000.00 /Yr.