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Teller Receptionist

WASHINGTON TRUST BANK

Seattle, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Establish Priorities, Federal Laws and Regulations, Genetics, Microsoft Product Family, Multitasking, Office Equipment, Organizational Skills, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, State Laws and Regulations, Team Player, Time Management, Transaction Processing/Management, Typing, Writing Skills
LOCATION
Seattle, WA
POSTED
30+ days ago
Description
Location: Seattle office - 601 Union Street, Seattle, WA 98101

Schedule: Monday thru Friday, 8:30am to 5:00pm. Regular, reliable attendance required for this onsite/in office role.

Washington Trust Bank is looking for a dynamic candidate for our Teller/Receptionist role. If this is what next steps in your career look like - we want to hear from you!


You value your personal achievements and working with a team toward success
You value building strong relationships
You have ambition to excel in your career
You take pleasure in working with a company that values the highest level of integrity and ethics

We are looking for someone who has the drive to:


Establish meaningful relationships with customers
Use trust and respect in an effort to deepen these relationships
Maintain personal accountability in relation to the team's responsibilities
Collaborate with managers and team members for the office strategy

The job:


Welcoming and directing customers appropriately with warmth and professionalism
Generating & distributing daily reports for the team
Processing teller transactions along with other administrative duties
Being fully equipped to speak to WTB's products and services to support a variety pf phone & in-person inquiries
Coordinate and support staff events and meetings for Seattle teams

You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your office, you will have the support of the rest of WTB, the Pacific Northwest's largest privately held bank.

Qualifications:


Outstanding customer service skills with a positive, outgoing attitude. Ability to provide high quality service at all times and in different situations
Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar
Superior time management and organizational skills; ability to coordinate own work to keep projects on task
Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor and accurate attention to detail
High degree of PC based technical skills, including proficiency with the Microsoft Suite of products
Knowledge of basic administrative practices i.e. letter typing, filing, telephone usage, etc.
Previous cash handling skills preferred
Strong problem solving and decision making skills, using logic to solve problems with effective solutions
Required to maintain the security and confidentiality of Bank and customer information
Regular, reliable attendance is required

Mental and Physical Demands:


Ability to work well with people with diverse personalities.
Ability to work independently and complete multiple tasks.
Ability to work under pressure during peak times of day.
May be required to lift heavy bags of coin (approximately 27 pounds each).
Ability to communicate effectively on the telephone and in person, hearing and speaking clearly.
May require sitting or standing for extended periods of time and may include viewing of computer monitor for extended periods of time.
Ability to operate PC's and other related office equipment.
Must adhere to Bank Dress Guidelines and portray a professional image at all times.

Pay Range: $24.49 to $36.73 per hour

The compensation range represents the low and high end of the base compensation range for this position located in Seattle, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About the Company

W

WASHINGTON TRUST BANK