Technology Architect | Supply Chain Management | Warehousing & Distribution

Title: Technology Architect | Supply Chain Management | Warehousing & Distribution
Location: Richardson, TX

Description

Mandatory Skills

• BY WMS – Architectural experience

Detailed Job Description

• Analyze business and technical requirements, identify gaps, and define solutions.
• Own high-level and low-level design for approved enhancements and integrations.
• Implement enhancements and resolve complex incidents within agreed SLAs.
• Troubleshoot complex issues requiring deep analysis of BY and SAP data.
• Collaborate with process owners, IT architects, and Blue Yonder to resolve cross-system issues.
• Support system/integration testing, defect resolution, and production releases.
• Prepare deployment artifacts and support release and deployment activities.
• Maintain and update technical documentation and release notes.
• Act as technical SPOC for the client, working closely with business SMEs on requirements, problems, resolutions.
• Perform BY data audits (quality, consistency) and provide data expertise to business and IT teams.
• Guide and coach business on leveraging BY capabilities, drive onsite workshops.
• Drive continuous improvement and innovation leveraging Infosys BY CoE (AI, accelerators, etc.).
• Lead root cause analysis (RCA) and solution definition for business-critical issues.
• Demonstrate strong communication skills, coordinating with offshore AMS team and the SDM.

Experience Requirements

• Minimum 10 years of experience in BY WMS.
• Minimum overall work experience required: 15 years.

Domain

• SCM – WMS

Certifications Needed

• No certifications needed.

Interview Process

• Interview Mode: Virtual
• Number of Rounds: 2 rounds