Technical Writer I

Job Title: Technical Writer - I
Location: Lake Mary, FL (onsite)
Contract Duration: Contract until 03/26/2027
Working hours: M - F 8am or 9am - work 8 hours per day depending upon start time
Total hours: 40

Description:

Nature of Role:

• Person will be working to document processes within the Heart Failure Division utilizing existing templates
• This associate will be working with various departments, collaborating with managers and various other stakeholders and operational functions.
• This falls under Heart Failure Division/Operations/Continuous Improvement

* Top Skills Needed: 2 years of experience as a technical writer, or document specialist, organization, strong time management, strong communication in English, critical thinking,

• Writes a variety of technical articles, reports, brochures and/or manuals for documentation for a wide range of uses.
• May be responsible for coordinating the display of graphics and the production of the document.
• Has knowledge of commonly used concepts, practices and procedures.
• Relies on instruction and predefined guidelines to perform the functions of the job.

* Tools used to create documents are MS, Salesforce, and PPT-

• Someone that has previous Windchill experience a plus

* Process Flow: * Information is extracted from meetings, documents provided, and internal system for the creation of the documents;
Document is created, sent to Stakeholders for approval- Follow up is done with additional information/questions regarding any updates/changes if needed then uploaded when approved/completed.

*Must be detail oriented, very organized and have the ability to multitask.

• Will be working on multiple documents at one time.
• Will also be utilizing multiple sites and systems.

* Good follow through required and excellent communication skills to ask

• qualifying/follow up questions regarding the various processes that are being documented.

• Creating technical documents and manuals
• Write end-user documentation including user manuals, technical documents, online help and infrastructure documentation
• Create and write technical documentation
• Maintain technical documentation for software products
• Maintaining all software user documentation
• Create and maintain technical manuals and user assistance documentation for software
• Comprehend technical drawings to document technical content
• Rewrite and/or edit technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications and related technical publications
• Writing and editing technical documents such as product manuals, service manuals, procedure manuals, and operations manuals
• Prepare user guides and instructional documentation (5%)
• Create user manuals, technical tutorials, installation guides, and operational documentation for technical and non-technical audiences
• Providing writing support for technical documents such as sales proposals, user manuals, systems guides and training manuals
• Developing and writing technical papers, manuals and supporting product documentation
• Translate technical information into manuals and/or web-based documents for non-technical and technical users
• Edit technical and process documentation
• Define technical specifications required for documentation
• Create user manuals and guides for software applications used within TMC
• Deliver technical documentation and presentations
• Translate technical information and create manuals and/or web-based documents for non-technical and technical users
• Researching and writing technical and end-user documentation for proprietary software