Technical Writer

Technical Writer - Infrastructure & GxP - SOPs, validation documentation, executive presentations

Mostly remote, onsite in College Station 10%

Role Purpose

Create professional technical documentation, standard operating procedures (SOPs), and executive presentations to support the infrastructure migration project. This role requires experience writing documentation for GxP-regulated environments to ensure all deliverables meet pharmaceutical industry standards and support validation activities.

Key Responsibilities

•        Develop and maintain technical documentation standards and templates for the project

•        Create SOPs for new Hyper-V cluster operations, monitoring, and troubleshooting

•        Create SOPs for Veeam backup operations, restore procedures, and job management

•        Write validation support documentation including protocol templates and test scripts

•        Document GxP system configurations and change control procedures

•        Create as-built documentation from technical inputs provided by engineers

•        Develop executive presentations and status reports for leadership

•        Create network and architecture diagrams using Visio or similar tools

•        Write runbooks for common operational tasks and incident response

•        Document migration playbooks and rollback procedures

•        Create training materials and quick reference guides for operations team

•        Ensure all documentation meets GxP standards

•        Maintain document version control and change history

•        Support audit readiness by organizing and indexing project documentation

Required Skills & Experience

•        5+ years of technical writing experience in IT infrastructure

•        Experience writing documentation for GxP-regulated environments

•        Understanding of GxP documentation requirements

•        Proficiency with Microsoft Office suite including Visio

•        Experience creating SOPs, runbooks, and as-built documentation

•        Ability to translate complex technical concepts into clear documentation

•        Experience with document management and version control systems

•        Strong attention to detail and quality

Preferred Qualifications

•        Previous pharmaceutical or life sciences industry experience

•        Experience with IT infrastructure, virtualization and backup technologies

•        Knowledge of IQ/OQ/PQ validation documentation

•        Experience creating executive-level presentations

•        Familiarity with SharePoint or similar collaboration platforms

Key Deliverables

•        Documentation templates and style guide for project deliverables

•        Hyper-V cluster operations SOPs

•        Veeam backup and restore SOPs

•        GxP validation support documentation

•        As-built documentation for all new infrastructure

•        Executive presentations for project milestones and gate reviews

•        Network and architecture diagrams (Visio)

•        Migration runbooks and playbooks

•        Operations training materials and quick reference guides