Technical Support Engineer (JavaScript)

Pay range is $35 to 45/hr. 

• The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the Platform.
• This includes being the First last point of escalation within the technical support department and mentoring working with other junior team members in the various technologies.
• Demonstrated ability to troubleshoot difficult technical issues
• Working knowledge of the components in a web applications stack
• Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell)
• Experience with relational databases (e.g. MySQL)
• Experience administering: Linux/Unix OR Server
• Excellent verbal and written communication skills
• Works well in a team environment
• Strong personal commitment to quality and customer service
• A fundamental understanding of ITSM, ITIL, or CMDB
• Deep understanding of JavaScript.
• Experience diagnosing performance degradation
• Understanding of remote administration via SSH, SNMP, WMI, Powershell.
   

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.