Technical Support Engineer
Virtuix, Inc.
Austin, TX
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Customer Support/Service, Diagnostics Solutions/Software, Docker, Hardware Installation, Linux Operating System, Metrics, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft Windows Operating System, Microsoft Windows System Administration, Network Administration/Management, Problem Solving Skills, Remote Access, SSH (Secure Shell), Scripting (Scripting Languages), Software Administration, Technical Support, Training/Teaching Materials, Virtual Network Computing
LOCATION
Austin, TX
POSTED
12 days ago
Provide front-line customer & technical support for Omni Arena systems. Run commands in both Linux & Windows terminals to troubleshoot network issues & errors with docker containers. Primary customer service team point of contact for technical problem-solving. Create instructional documents to assist the customer service team. Requires 2 yrs experience with field installation, software & hardware troubleshooting, running commands with Linux & Windows, performing diagnostics with remote access tools RDP/SSH/VNC; and batch scripting. Mail resumes to HR: Virtuix, Inc., 11500 Metric Blvd, Ste 430, Austin, TX 78758.
About the Company
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