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Technical Support Associate Analyst

Mindlance

Hartford, CT

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JOB DETAILS
SALARY
$63,960–$137,800 Per Year
SKILLS
Analysis Skills, Apple Hardware, Application Servers, Audiovisual, Clinical Research, Communication Skills, Computer Hardware, Computer Maintenance, Computer Networks, Computer Systems, Customer Relations, Database Technology, Debugging Skills, Desktop PC, Establish Priorities, Finance, Hardware Administration, Hardware Upgrades, Healthcare, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Local Area Network (LAN), Marketing, Microsoft Office, Microsoft Product Family, Network Switching, Operating Systems, Operational Support, Peripheral Hardware, Printers, Problem Solving Skills, Retail, Scientific Research, Software Administration, Software Upgrades, Systems Administration/Management, Systems Hardware, Technical Support, Telecommunications, Test Plan/Schedule, Web Server
LOCATION
Hartford, CT
POSTED
13 days ago

Job Title: Technical Support Associate Analyst

Job Category: IT

Industry: Healthcare

Job Location: Bloomfield, CT

Zip Code: 06152

Email Qualified Resumes to:

amolikap@mindlance.com

Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support

Min & Max Pay Rate: $20-$25/hr.

Technical Support Associate Analyst

Duties:

· Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software.

· Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.

· May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.

· Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets.

· Works under own initiative, prioritizes own work, and meets agreed timescales.

· Work is subject to frequent review by more experienced professionals in Technical Support.

Technical Support Associate Analyst – IT – Information Technology

Job Requirements

· At least 1 Year PC/LAN technical or equivalent experience preferred.

· Strong knowledge of the following is preferred.

· Microsoft operating systems and Microsoft Office.

· Apple hardware and operating systems.

· Networking switches and data networks.

· IP telecommunications systems.

· Audio Visual Systems.

· Capability to analyze problems and use sound judgement for determining solutions.

· Ability to clearly communicate with customers and other IT staff.

· Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.

· A+ certification (PREFERRED) or equivalent combination of education, training, and experience.

About Mindlance:

Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. 

 

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace.

 

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

About the Company

M

Mindlance