Technical Services Representative
ACM Chemistries, Inc.
Richmond, VA
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JOB DETAILS
JOB TYPE
Full-time
LOCATION
Richmond, VA
POSTED
24 days ago
Are you a hands-on problem solver who thrives in plant environments and builds trust quickly on the production floor?
We’re hiring a Technical Services Representative to support key customer accounts across the Mid-Atlantic. This is a high-impact, field-based role where your ability to communicate clearly, solve problems in real time, and build strong relationships will directly influence customer success and long-term growth.
You’ll regularly support plant operators, batch personnel, and leadership teams across diverse workforces.
What You’ll Do:
- Serve as the primary technical partner for assigned accounts
- Troubleshoot production challenges and optimize product performance on-site
- Lead and monitor field trials
- Inspect, calibrate, and maintain dispensing equipment
- Build strong working relationships with plant managers and operations teams
- Identify opportunities to improve performance and expand product utilization
- Deliver in-person training presentations for customers at their locations
- Bilingual (English and Spanish) a plus
- 3–5 years in manufacturing, construction materials, or technical field service
- Mechanical and electrical aptitude
- Strong communication and relationship-building skills
- Highly organized, self-directed, and comfortable managing a demanding travel schedule
- Willingness to travel up to 70% (primarily weekdays, overnight travel required)
If you’re looking for a role where your communication skills and technical aptitude directly impact customer operations, we’d like to connect.
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