Technical Program Manager
Orangepeople LLC
Los Angeles, CA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Agile Programming Methodologies, Amusement Parks, Artificial Intelligence (AI), Atlassian JIRA, Business Skills, Communication Skills, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Dental Insurance, Diversity, Ecosystems, Enterprise Architecture, Internet Security, Internet of Things, Knowledge Base, Leadership, Loyalty Programs, Mobile Applications, Mobile Applications Development, Mobile Payments, On Site Support, Point of Sale (POS) Systems, Presentation/Verbal Skills, Product/Service Launch, Project Management Software, Project Tracking, Project/Program Coordination, Project/Program Management, Reporting Skills, Risk Management, Sales Management, Slack, Software Development, Software as a Service (SaaS), Sports, Status Reports, System Integration (SI), Technical Delivery, Technical Leadership, Technical Strategy, Time Management, User Interface/Experience (UI/UX), Vision Plan, Wiki
LOCATION
Los Angeles, CA
POSTED
4 days ago
Are you a passionate and strategic Technical Program Manager who thrives at the intersection of technology, execution, and cross-functional collaboration? This role offers a unique opportunity to lead high-impact digital initiatives, manage complex program roadmaps, and coordinate efforts across engineering, product, and vendor teams. If you excel at navigating ambiguity, driving alignment, and delivering results in dynamic environments, this opportunity will allow you to make a meaningful impact on both user experience and operational success.
This is a hybrid role based in Southern California, offering the flexibility to work most of the time remotely. However, some onsite presence in Los Angeles, CA will be required, especially early on, to gain context on how apps and devices function within the arena environment. You’ll also participate in occasional in-person planning sessions and may be expected to attend live events to support hypercare following major releases and enhancements.
Key Responsibilities:
- Own the planning and delivery of software and system integration initiatives across mobile apps, enterprise tools, and on-site devices.
- Act as the primary interface between the customer's internal teams and multiple external software development and SaaS vendors.
- Monitor project timelines, sprints, and delivery milestones; identify and remove blockers early.
- Drive the execution of quality deliverables within tight deadlines.
- Proactively identify technical and delivery risks and manage mitigation plans.
- Communicate status, risks, and decisions to senior stakeholders with a focus on transparency and impact.
- Provide on-site support as needed during product launches and live events.
- Project Scope Includes:
- Fan-facing applications: Mobile platforms for ticketing, concessions, and premium access at live events.
- Employee tools: Systems for point-of-sale, ticket management, customer service, and loyalty programs.
- On-site devices: Ticket scanners, payment terminals, and handhelds integrated into the digital ecosystem.
Minimum Qualifications:
- 5+ years of experience as a Technical Program Manager overseeing complex software delivery.
- Proven success in managing multiple external development and technology vendors.
- Must have experience managing mobile app development projects.
- Must be AI fluent - demonstrate how you use AI tools to be more efficient.
- Strong understanding of agile development, software release cycles, and integration workflows.
- Excellent communicator with experience briefing senior/executive leadership.
- Tools: Jira, Confluence, Slack, and Figma.
Preferred Qualifications:
- Experience in environments combining digital applications and physical device integrations (e.g., POS, scanners, IoT) in venues such as sports arenas, theme parks, hotels, or museums.
- Passion for live events, entertainment, or sports is a plus for understanding end-user expectations.
Benefits:
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
- The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
Additional Responsibilities:
- Participate in OP monthly team meetings and participate in team-building efforts.
- Contribute to OP technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About us:
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
About the Company
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