Technical Call Center Support (ID #462573)
Partners Personnel
Grand Prairie, TX
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JOB DETAILS
SALARY
$19 Per Hour
LOCATION
Grand Prairie, TX
POSTED
30+ days ago
Job Title: Help Desk Specialist
Duration: 12 months of contract
Job Description
The Technical Support Agent is responsible for providing phone assistance for new and existing clients with regards to Pitney Bowes' suite of service and equipment. This position will interact with our team of associates, providing top-notch technical support, resolving problems for both external and internal clients, and processing revenue-related transactions. Key responsibilities include, but are not limited to: educating clients regarding equipment and services, providing direction for assistance, processing service requests for equipment repair, and communicating with clients via phone, email, and/or chat.
Job Requirements
Experience (years): 1–20
Technical Skills – Must Have
Technical Skills – Nice to Have
Duration: 12 months of contract
Job Description
The Technical Support Agent is responsible for providing phone assistance for new and existing clients with regards to Pitney Bowes' suite of service and equipment. This position will interact with our team of associates, providing top-notch technical support, resolving problems for both external and internal clients, and processing revenue-related transactions. Key responsibilities include, but are not limited to: educating clients regarding equipment and services, providing direction for assistance, processing service requests for equipment repair, and communicating with clients via phone, email, and/or chat.
Job Requirements
Experience (years): 1–20
Technical Skills – Must Have
- Answering Telephones
- Communication
- Effective Written Communication
- English Language
Technical Skills – Nice to Have
- Call Center
- Equipment Troubleshooting
About the Company
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