Technical Call Center Support (ID #460847)

JOB DESCRIPTION

The Technical Support Agent is responsible for providing phone assistance for new and existing clients with regards to Pitney Bowes' suite of service and equipment. This position will interact with our team of associates, providing top-notch technical support, resolving problems for both external and internal clients and processing revenue related transactions. Key responsibilities include, but are not limited to: Educate clients regarding equipment and services; Provide direction for assistance; Process Service Requests for equipment repair; Communicate with clients via phone, email, and/or chat.