Team Member

The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant, and safe for all Guests and employees.

Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.

• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive “SUPERSTAR Service.”

• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.

• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.

• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.

• Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.

• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

SKILLS & ABILITIES:

Demonstrates and/or possesses the following:

• Ability to work with others (as a team).

• Ability to comfortably interact with all Guests.

• Ability to look at the restaurant operations (from a Guest's viewpoint).

• Ability to meet performance standards for assigned tasks and duties.

• Ability to take initiative.

• Problem-solving skills.

• Stand for long periods of time.

• Work around heat.

• Work around others in close quarters.

• Move throughout the restaurant and observe restaurant operations and employee work performance.

• Work with various cleaning products.

Starcorp is an EOE