Targeted Case Manager

• Conduct comprehensive social assessments for all enrolled clients.
• Develop individualized service plans based on assessment findings.
• Coordinate and monitor the delivery of services to clients.
• Link clients to appropriate community resources and advocate on their behalf.
• Assist clients with applications for benefits and support services such as Medicaid, Medicare, SNAP, SSDI, and VA benefits.
• Maintain compliance with Medicaid guidelines and agency standards.
• Meet agency productivity goals by delivering a required number of service units.
• Submit accurate and timely documentation, reports, and case notes.
• Uphold agency policies, procedures, and ethical standards in all client interactions.
• Collaborate with supervisors, co-workers, and community partners to support client needs.

• Bachelor’s degree from an accredited institution in Social Work, Counseling, Psychology, Criminal Justice, Health Education, or a related human services field.
• Minimum of two (2) years of experience working with behavioral health populations.
• Completion of AHCA-approved Case Management Training within three (3) months of hire (or willingness to complete).
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Must demonstrate professionalism, cultural competence, and respect in all interactions.

• Effective collaboration with community providers and internal teams.
• Strong organizational and documentation abilities.
• Flexibility and problem-solving in a dynamic environment.
• Commitment to representing the agency with dignity and integrity.

Community Rehabilitation Center has proudly served the community for over 30 years. We provide culturally competent mental health and wellness services to minority populations, addressing a full spectrum of needs including substance abuse, HIV care, and primary healthcare. Our goal is to improve the quality of life for individuals through compassionate, comprehensive care.