Minimum Qualifications: Education and Experience
High school diploma or GED plus two (2) years dealing experience as a Casino Dealer with the games of Craps or, Roulette, and Blackjack plus a minimum of two (2) years supervising table games and must have supervisory experience of either craps or roulette; or completion of the Desert Diamond Casino Table Games Floor Supervisors Mentoring and Training Program. Must be able to pass a basic Table Games Strategy Exam. Must be able to pass a math exam which includes specific Player rating scenarios. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen and background investigation and obtain and maintain a Gaming License and to include the following: Knowledge, Abilities, Skills, and Certifications
* Extensive knowledge of, and ability to deal, all table games offered by TOGE.
* Extensive and complete knowledge of ICs.
* Knowledge of procedures and Casino floor operations.
* Extensive knowledge and practice of all Title 31 requirements.
* Skill in human relations, communication and supervision of assigned team members.
* Must know basic strategy and identify warning signs of advantage play.
* Ability to communicate effectively in the English language, both verbally and in writing with team members and guests.
* Ability to apply basic mathematical skills to Player and money tracking
* Ability to practice the principles of public relations and outstanding guest services.
* Ability to appropriately manage stressful situations, occasionally dealing with irate guests.
* Ability to respond to visual and auditory cues.
* Ability to interpret a variety of instructions furnished in written and oral form.
* Ability to obtain and maintain a Gaming License. Physical Demands
While performing the duties of this job, the team member regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stand; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Work Environment
Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work will be required. Extended hours and irregular shifts will also be required. |