Systems & Network Infrastructure Engineer

Job Description:
Network Engineer is a senior level engineering position within IT Services. The engineer is expected to provide technical leadership in supporting ITS’s systems and network infrastructure in support of business operations. The engineer is expected to have expert level knowledge of technical architecture and infrastructure components (hardware, systems software, network topology and configuration). The engineer is expected to play a role in the evaluation, selection, design, and delivery of technical solutions to support application development projects and/or that support the technical infrastructure, while adhering to industry standards and best practices. This person is expected to be able to assign tasks and monitor the work of less senior engineers.

Required Skills:
• Hardware, operating systems, systems software, and communications technologies including VMware virtualization, RH Linux, Windows Server 2016+, and Intel-based servers.
• Storage systems and applications including RAID, NAS, SAN, Veeam backup software.
• Systems and network monitoring tools such as Logic Monitor, Datadog, etc.
• Network technologies and products including Cisco routers, Cisco switches, Fortinet SD-WAN, TCP/IP, SMTP, SNMP, and Cisco Meraki wireless communications.
• Email, collaboration, and office productivity tools such as Microsoft 365 and 8x8.
• Security tools including Active Directory, Azure AD, Fortinet firewalls, Crowdstrike Falcon, Microsoft Defender 365, SIEM tools.
• IT Service Management tools such as ServiceNow
• Building and operating standardized/normalized, automated, secure, and self-service cloud platforms for engineering teams, Infrastructure as Code (IaC), and DevSecOps. Experience in Azure is highly desirable.
• Bachelor’s degree from a four-year college or university
• Additional professional and management education is highly desirable.
• 10+ years of experience as a senior systems and network engineer
• Strong background in infrastructure technologies, have experience in a similar technical role in a multi-billion dollar global corporation, and possess evidence of distinguished performance in leading enterprise-wide technology and process transformations.

ESSENTIAL JOB FUNCTIONS
• Hands-on experience in ITS’ technologies. Exhibits initiative to learn new technologies related to ITS’s target architecture.
• Designs enterprise-wide infrastructure solutions and their specifications and configuration.
• Possesses a deep understanding of ITS’s enterprise architecture, server and network hardware, network design, systems software and tools, and vendors.
• Relied upon as an expert in relevant technical subject areas. Expert level skills in conducting evaluations and selection of new products and technologies being considered for use.
• Able to apply business knowledge and insights to design sound solutions. Continually seeks to expand on business knowledge.
• Provide 24X7 support for telecommunications, wired and wireless networking, computing &, storage infrastructure, and Azure cloud platform.
• Implement necessary information security controls for all infrastructure components.
• Work with vendors and service providers to ensure services are provided in an efficient and effective manner.
• Communicate well in a small group setting. Able to present technical ideas and influence outcomes.
• Proactive in providing input to principal-level engineers and/or managers with respect to technical issues or decisions under consideration.
• Provides leadership in proactively recognizing and resolving issues. Continually strives to improve ITS’s technical infrastructure and make improvements in processes and practices.
• Works independently without supervision. Can be relied upon to deliver quality work.
• Engage staff at all levels efficiently. Assign tasks and monitor the work of less senior engineers.
• Perform On-Call responsibilities for production support of ITS enterprise infrastructure as needed.
• This may be required on off-hours or on weekends.
• Performs special projects as assigned.