Systems Analyst 3
Abacus Service Corporation
Austin, TX
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
| Solicitation Reference Number: 529601519R2 | Working Title: Systems Analyst 3 | Title/Level: Systems Analyst 3 |
| Category: Applications/Software Development | Full Time |
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission requires the services of 1 Systems Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Level Description
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Job Description
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
Additional job details and special considerations
The Business Data Analyst will primarily focus on analyzing existing business requirements to understand current functionalities, data flows, and pain points. The role will then leverage this understanding to elicit and write comprehensive business requirements for new systems or enhancements. A key responsibility will be translating complex business needs into clear, actionable requirements. The role must be well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams. The role will collaborate closely with business stakeholders, product owners, and technical teams to ensure alignment between business objectives and system capabilities.
The ideal candidate will possess strong data analysis skills, an ability to document current state processes, and a proactive approach to identifying opportunities for process and system improvements. Excellent communication and interpersonal skills are essential for facilitating workshops, gathering information, and presenting findings to diverse audiences.
II. CANDIDATE SKILLS AND QUALIFICATIONS
| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
| Years | Required/Preferred | Experience |
| 8 | Required | Hands-on experience as a business data analyst in the Information Technology industry, demonstrating strong analytical and documentation skills. |
| 8 | Required | Proven ability to collaborate with technical and non-technical teams to analyze complex data-driven business problems and recommend actionable solutions. |
| 8 | Required | Experience designing and optimizing data workflows and data management processes using modeling or mapping tools. |
| 8 | Required | Well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams |
| 8 | Required | Experience creating and maintaining data-related documentation including data dictionaries, business requirement documents, and data mapping specifications. |
| 8 | Required | Experience designing and presenting visual data models and dashboards to communicate trends, performance, and project timelines. |
| 8 | Required | Demonstrated ability to lead data-focused meetings and interviews, document outcomes, and drive resolution of data-related issues. |
| 4 | Preferred | Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field. Equivalent experience may be substituted. |
| 4 | Preferred | Strong multi-tasking skills with the ability to manage multiple data projects or assignments concurrently. |
| 3 | Preferred | Working knowledge of eligibility rules for SNAP, Medicaid, and TANF programs, with experience interpreting and applying state and federal guidelines. |
| 3 | Preferred | Proven experience interpreting and applying policy within an integrated eligibility case management system. |
| 3 | Preferred | Prior experience in leading and coordinating JAD sessions. |
III. TERMS OF SERVICE
Services are expected to start 01/05/2026 and are expected to complete by 08/31/2026. Total estimated hours per Candidate shall not exceed 2000 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.
The primary work location(s) will be at 4601 W Guadalupe Street, Austin, TX 78751. The working position is Hybrid - On Site and Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE
Services are expected to start on or around January 5, 2026, and are expected to be completed by August 31, 2026. Total estimated hours per candidate shall not exceed 2000 hours for FY26.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued, unless sooner stated in the Purchase Order or unless sooner terminated, renewed, or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC, at its sole discretion, may renew the Purchase Order for up to three, one-year optional renewals. Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Purchase Order.
WORK HOURS AND LOCATION
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding Texas state holidays when the agency is closed.
B) The primary work location will be 701 W 51st Street, Austin, Texas 78751.
Position is ONSITE/Hybrid at the location listed above (with some hybrid work determined by the hiring manager). HYBRID POSITIONS ARE ALSO SUBJECT TO CHANGE.
ON SITE - MON, TUES, THURS
REMOTE - WED and FRI
The program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY.
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.
D) The worker may be required to work remotely at HHSC discretion, up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
OTHER SPECIAL REQUIREMENTS
Interviews will be conducted: (check all that apply)
In person