Systems Administrator
presidio
Chicago, IL
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JOB DETAILS
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Apple Macs, Automation, Cloud Computing, Help Desk, High Tech Industry, Identify Issues, Identity Data Management, Information Technology & Information Systems, Microsoft Windows Operating System, Onboarding, Operational Support, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Software Patches, Software as a Service (SaaS), Systems Administration/Management
LOCATION
Chicago, IL
POSTED
4 days ago
Presidio is seeking a Systems Administrator for their client located in Chicago, IL location to support a ~500-user environment, primarily focused on system administration and end-user operational support. The role will involve managing identity, device, and SaaS infrastructure while assisting with day-to-day break/fix needs across the organization. This is a hybrid contract role.
Key Responsibilities
- Provide break/fix support and operational troubleshooting for internal users (~500 users)
- Administer and support Okta for identity management, including application onboarding, SAML / SSO / SCIM integrations and Okta workflow support.
- Manage a small Google Cloud / Google Workspace environment.
- Support device management across Mac and Windows endpoints using JAMF/ JumpCloud.
- Oversee endpoint lifecycle management including patch management, device compliance and agent deployment.
- Assist with automation workflows such as Zapier.
- Collaborate with distributed teams, including executive stakeholders based in Washington State (provide white-glove service).
Requirements
- Minimum three years of experience in a desktop support and/or systems administration role.
- Proven experience supporting users in mid- to large-size organizations.
- Experience supporting executives, C-suite, and senior-level users.
- Ability to support users over the phone and through remote support tools.
- Experience with and understanding of Google Cloud Platform (GCP) and Okta identity management
- Excellent written and verbal communication skills.
- Professional and friendly attitude with a strong sense of urgency and customer service.
Duration: 3-6 months with possible extensions
About the Company
p
presidio
Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Cloud and Security solutions enable our almost 7,000 middle market, enterprise and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.
Our mission is to enable our clients to capture economic value from the digital transformation of their businesses by developing, implementing and managing world class, cloud ready, secure and agile IT Infrastructure solutions. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design.
By investing in the future of IT solutions we stay at the forefront of technology trends. And to ensure our clients have access to a wide range of technologies and best-of-breed solutions, we partner with over 500 OEMs including market leaders and emerging providers to bring our clients integrated, multi technology solutions.
We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Through 60+ US offices and 2,800 professionals, including 1,600 technical engineers, we are trusted advisors to our clients on a local level while also bringing our national scale and expertise to bear. We have $2.8 billion in annual revenue and are owned by funds affiliated with Apollo Global Management, LLC (NYSE:APO).
COMPANY SIZE
50 to 99 employees INDUSTRY
Other/Not Classified
WEBSITE
https://www.presidio.com/