System Support Analyst

We are looking for a seasoned System Support Analyst with strong-problem-solving abilities, excellent communication skills, and a passion for delivering reliable, secure, and efficient IT services to join our team and support a wide range of technical initiatives

Are You Looking To:

• Work independently and manage shifting priorities
• Work alongside IT Services Manager on administration of:
  • WAN / LAN Architecture (Routers, Switches, Access Points) 
  • Site-to-Site VPN (firewalls)  
  • Servers (Patching, Maintenance, DRP) 
  • Messaging Platforms (Microsoft Office 365) 
  • Security Applications (Anti-Virus, Anti-Malware, Spam Filters, Drive Encryption 
• Provide technical Support and troubleshooting assistance for cross – border operations, including on-site visit to Reynosa, Mexico facility as needed.

Are You Ready To:

• Handle field service calls and technical escalations daily.
• Install, upgrade and maintain network workstations, servers, laptops, cell phones and PC software as needed.
• Install, upgrade and maintain written documentation.  Information systems standards and policies used throughout the entire organization.
• Translate Technical details from occasional “non-technical” requests from the user community.
• Attend technical training events to keep on top of new industry developments.  Seek constant technical knowledge improvements.

What You’ll Need:

• 2 Year Degree in Computer Science or Technologies, or an equivalent combination of education and experience. 
• 2+ years of experience in Information Systems. 
• Strong analytical and troubleshooting abilities across diverse technologies, 
• Experience with enterprise tools such as Microsoft 365, Active Directory/Azure AD, virtualization platforms, networking equipment, or security solutions. 
• Must be a US Citizen or Permanent Resident. 
• Bilingual – English and Spanish 

What You’ll Get:

Benefits:

• Competitive compensation
• Participation in the annual bonus program
• 401K and company match
• Medical, Dental, Vision
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company Life Insurance
• Short & Long-term disability
• Paid Time Off (e.g., Vacation Benefits, Company Holidays, Sick Leave Benefits, Personal Days)
• Pet Insurance
• Tuition Reimbursement  

To review a full listing of our benefits, please refer to the

Work Opportunity

Bel will only employ those who are legally authorized to work in the United States.  This is not a position for which sponsorship will be provided.  Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Bel is an Equal Opportunity employer.