Swim Instructor & Customer Service Teammate
Aqua-Tots
Falls Church, VA
Fulltime Teammate
Location: Falls Church Virginia
Position Type: Full-time, 38+ hours per week (days and hours vary based on school needs)
About Aqua-Tots Swim School
At Aqua-Tots, we’re on a mission to save lives by teaching children how to become safe and confident swimmers. We’re hiring a Full-Time Teammate who is eager to grow, serve families, and live out our core values: friendly, driven, humble, and willing.
This unique position combines three key roles:
- Water Safety Instructor: Teaching swim lessons to children ages 4 months–12 years
- Family Experience Teammate: Providing front-line customer service and operational support
- Water Watcher: Ensuring swimmer safety through active supervision, rule enforcement, emergency response, and pool area maintenance (must aquire Lifeguard certification within 90 days of employment)
Key Responsibilities
As a Water Safety Instructor:
- Teach Aqua-Tots curriculum in a warm, indoor 90-degree pool
- Provide fun, structured, and confidence-building lessons
- Communicate with families about swimmer progress
- Maintain a safe, clean, and energized pool environment
As a Family Experience Teammate:
- Greet families warmly and deliver top-tier customer service
- Answer phones, respond to emails, and support scheduling & billing
- Help families select the right swim programs and handle enrollments
- Celebrate milestones and create a positive experience every visit
- Keep the swim school organized, clean, and inviting
As a Water Watcher
- Maintains constant surveillance of students
- Enforces pool rules
- Perform rescues and administer first aid when necessary
- Respond to all Emergency Situations
Requirements
- Must be 16 years or older and eligible to work in the U.S.
- Must have open availability and willingness to work varied hours, evenings and weekends.
- Must be able to travel locally to other schools as needed.
- Must complete Aqua-Tots Water Safety Instructor training (we pay for it!)
- Ability to routinely lift over 60 lbs
- CPR Certification (must be completed within 60 days of hire and provided if needed)
- Strong communication and a team-first attitude
What We’re Looking For
- Friendly: You love connecting with families and teammates
- Driven: You’re motivated to grow and make a real difference
- Humble: You’re eager to learn and help others succeed
- Willing: You jump in wherever needed and adapt to what’s next
- Experience working with children, families, or in customer service is a plus
Benefits
- Weekly pay
- Paid training and certifications
- Tuition reimbursement
- 401(k) opportunity
- Team incentives and bonus opportunities
- Paid Holidays
- Health insurance
- Dental and vision insurance (100% paid by Aqua-Tots!)
- Life and Long-Term Disability Insurance (100% paid by Aqua-Tots)
Why Join Aqua-Tots?
- Fast-paced, fun, and mission-driven environment
- Team guided by core values, with support and respect at every level
- Continuous training and clear paths for growth and advancement
- Help create confident swimmers and joyful family experiences every day
Compensation:
$16–$18/hour (Full-Time, Hourly)
Weekly pay with Benefits
Schedule:
Full-time, minimum 38 hours per week
Must be willing to travel to other nearby Aqua-Tots locations