SVP, GTM Operations
Equinix
Seattle, WA
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Alliance/Partner Management, Artificial Intelligence (AI), Business Growth, Business Skills, Business Transformation, Communication Skills, Continuous Improvement, Contract Research Organization (CRO), Cross-Functional, Customer Experience, Customer Relations, Ecosystems, Enterprise Architecture, Entrepreneurship, Establish Priorities, Finance, Financial Planning, Forecasting, Insurance, International Business, Interpersonal Skills, Leadership, Link Performance, Machine Tool, Market Entry Strategy, Marketing, Operational Communications, Operational Strategy, Operational Support, Operations Management, Performance Management, Performance Metrics, Power Amplifier, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Purchasing/Procurement, Reporting Dashboards, Resolve Customer Issues, Retirement Plan, Revenue Planning, Risk, Sales, Sales Cycle, Sales Management, Sales Operations, Sales Strategy, Strategic Planning, Team Lead/Manager, Team Player
LOCATION
Seattle, WA
POSTED
30+ days ago
Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
Reporting to Equinix's Chief Customer Revenue Officer (CCRO), the Senior Vice President of GTM Operations is the enterprise architect of Equinix's commercial execution system-accountable for translating strategic ambition into operational precision across Revenue Operations, Sales Operations, Enablement, Compensation, Deal Desk, GTM Transformation, and Commercial Operations. This leader orchestrates the alignment of people, processes, systems, and data to drive revenue performance, customer experience, and commercial simplicity at scale. This role is also responsible for establishing a disciplined pricing capability that balances value creation, price realization, and governance. Operating as a trusted partner to Product, Finance, and CRO leadership, the SVP drives executional rigor, cross-functional accountability, and customer lifecycle optimization across the entire go-to-market system.
Responsibilities
GTM Operating Model & Enterprise Alignment
Design and lead a unified GTM operating model that connects strategic planning to frontline execution-anchoring end-to-end commercial performance
Align segmentation, coverage, sales motions, pricing discipline, and lifecycle execution with enterprise objectives and regional priorities
Serve as the central integrator across Marketing, Sales, Customer Success, Product, and Finance to ensure coordinated, data-led execution
Team Leadership & Functional Integration
Lead a senior leadership team comprising Revenue Operations, Sales Operations,
Enablement, Compensation, Deal Desk, GTM Transformation and Commercial Operations
Set vision, strategy, and performance goals across GTM Operations; ensure interlock cohesion, and accountability among functional leads
Foster a culture of empowerment, collaboration, and continuous improvement within the team and across the CRO organization
Pricing & Commercial Discipline
Oversee the GTM Deal Desk function, including BID, to drive disciplined deal execution and scalable commercial support.* Integrate price getting into sales motions, incentive design, and revenue planning to ensure monetization strategy is executed with precision
Champion pricing governance, performance metrics, and AI-enabled insights to improve pricing outcomes, reduce leakage, and accelerate deal velocity
Customer Lifecycle Management & Execution
Institutionalize customer lifecycle management (CLM) as a core operating principle-ensuring clear ownership, integrated handoffs, and measurement across stages
Align lifecycle motions with sales plays, enablement programming, and operational tooling to enhance buyer experience and revenue realization
Drive system-wide clarity on role accountability and value inflection points across
Marketing, Sales, and Customer Success
Performance Management & Planning Rigor
Govern commercial performance management-including forecasting, productivity diagnostics, and pipeline health-via enterprise-wide dashboards and cadences
Align GTM capacity, compensation, quota, and territory decisions through cross-functional planning cycles and operating reviews
Embed data-driven insights into CRO leadership forums, quarterly business reviews, and transformation prioritization
Transformation & Change Leadership
Lead enterprise GTM transformation efforts in collaboration with Strategy, Product, Finance, and Technology
Ensure GTM Operations teams support change adoption with appropriate enablement, communications, and operational toolkits
Represent GTM Operations in board-facing discussions and executive decision making-owning executional integrity and delivery risk
Qualifications
Extensive experience in leading Go-To-Market Strategy, Sales/Revenue Operations or Sales Management, with substantial experience operating as a senior organizational leader
(VP+), or similar relevant experience
Demonstrated ability to think strategically and drive the creation of a strategic plan for a $5B+ business
Experience working in a fast-paced, dynamic, entrepreneurial environment
Strong experience managing and influencing stakeholders across different functional groups
Skills and Attributes
Ability to define and execute strategic partnership initiatives aligned with revenue goals and long-term objectives
Exceptional interpersonal and communication skills
High ability to lead and inspire cross-functional teams, driving collaboration and influencing stakeholders to enhance the partner ecosystem
Commitment to understanding and addressing partner/customer needs, influencing a seamless and positive partner experience
Global business management - able to understand different dynamics and requirements of mature and emerging markets
People-focused leader with proven ability to build creative, collaborative teams, develop people and link performance to overall business objectives
Customer focused - able to empathize and think through the customer lens, understand the customer journey end-to-end, and map desired improvements coordinating across teams
Proven track record of successfully conceptualizing, orchestrating, and executing large-scale transformation initiatives, resulting in tangible and sustainable organizational change, enhanced operational efficiency, and accelerated business growth
Ability to deliver results in a large, matrixed environment comprising various internal stakeholders
Excellent executive engagement skills and ability to operate effectively under pressure
Exceptional communication and presentation skills, with ability to effectively communicate ideas and influence all levels of the organization
Stellar collaboration and problem-solving skills
Roll up your sleeves and get it done attitude and mentality
The targeted pay range for this position in the following location is / locations are:
United States - Redwood City Office GHQ, BO1 Boston, Dallas Infomart Office DAI, Seattle Office SES: 300,000 - 450,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability
About the Company
E
Equinix
How can we ensure the vitality of the information-driven world? That's what our founders asked in 1998, when the Web was revolutionizing information-sharing between businesses—and exceeding its capacity for growth. The answer? Use their expertise to offer businesses a place to reliably run their operations and securely exchange critical information.
COMPANY SIZE
5,000 to 9,999 employeesINDUSTRY
Internet Services
FOUNDED
1998