Support Manager, Inbound Vessel Close

CMA CGM (America) LLC

Nashville, TN

Apply
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Coaching, Communication Skills, Corrective Action, Customer Service Management, High School Diploma, Logistics, Mentoring, Performance Analysis, Performance Management, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Team Lead/Manager, Technical Operations, Time Management, Writing Skills, eCommerce
LOCATION
Nashville, TN
POSTED
12 days ago
ID: 558808
Location: 

Nashville. Tn, US

Support Manager, Inbound Vessel Close

APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment, and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France. The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land.

SUMMARY DESCRIPTION:

 

­­Responsible for supervising associate performance and participating in the daily activities performed by the Inbound Vessel Close department. Manage escalated issues for external and internal customers as well as any items delegated by management. Assure the proper training and execution for managing all IBVC tasks. Provide feedback, coaching and mentoring to staff members.

 

RESPONSIBILITIES:

  

  • Manage performance of team through annual performance evaluations and corrective action.
  • Problem resolution
  • Team Support, Coaching/Mentoring, Timesheet review
  • Process Review
  • Reporting
  • MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

 

QUALIFICATIONS:

 

  • High School Diploma or GED required
  • Bachelor's degree preferred
  • 1-3 years general experience
  • 3-5 years industry experience

 

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

 

  • Work collaboratively with other departments and individuals
  • Excellent and clear communication skills, both written and verbal
  • Provide fair and open feedback
  • Active listener
  • Excellent judgment and decision making
  • Time management – to manage one’s own time and assist with the time of others
  • Service-oriented
  • Knowledge of principles and procedures for personnel recruitment, selection, training
  • Understanding of the company’s HR policies

 

Come along on CMA CGM’s adventure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Nearest Major Market: Nashville

About the Company

C

CMA CGM (America) LLC

We are a global leader in shipping and logistics, committed to working hand in hand with our customers. We are fully aware of our responsibilities and are taking action every day to reduce the environmental impact of our activities at sea, on land and in the air, and come up with smart and innovative solutions to help you to stay one step ahead. We take a pioneering approach: acting today and building the future by capitalizing on the best solutions available.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Transport and Storage - Materials
FOUNDED
1978
WEBSITE
https://www.cma-cgm.com/