Supply Chain Products - Application Configuration Analyst
FirstEnergy Corp
Akron, OH
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JOB DETAILS
LOCATION
Akron, OH
POSTED
30+ days ago
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
This position exists within the IT Supply Chain Products group and reports to the Manager, Supply Chain Products.
Supply Chain Products is an innovative team that provides value and enhances processes through technology solutions for the following business units:
* Supply Chain
* Material Operations
* Accounts Payable
Responsibilities Include:
* Drive and participate in the production support and enhancement lifecycle of the Source-to-pay system, Coupa.
* Serve as the liaison between the Supply Chain and Accounts Payable business units and IT to translate business requirements into functional requirements and guide delivery to ensure that a quality tested product is implemented.
* Focus on application configuration, solution delivery, testing, administration and support of Coupa, SAP and the various integrations to other systems.
* Production support: Supporting the FirstEnergy Supply Chain and Accounts Payable business units and applicable applications to ensure successful day-to-day business functions.
* Investigating and resolving problems reported via Help Desk or directly from business clients, including some off-hours support
* Providing analytical and operational support to the business clients,
* Managing enhancement requests throughout the development lifecycle.
* Working directly with business units to collect requirements, facilitate workshops, develop quality functional specifications and/or business process maps, perform analysis, and recommend best technical approach (with estimates)
* Configuring solutions
* Developing detailed implementation plans and providing clear documentation for completed products
* Understanding system interface design and data flows to support complex inbound and outbound integrations
* Adhering to all IT SOX controls/procedures for data and application changes.
Qualifications include:
* Bachelor's or Associate degree in Management, Business Administration, Finance, Computer Science, or related field; along with 4 years related experience. In lieu of a degree, 6 years of related experience required.
* Experience with the configuration of cloud-based systems - Coupa preferred
* Knowledge of SAP accounting, Finance, Accounts Payable, and Supply Chain
* Understanding of the invoicing and procurement cycles
* Ability to understand, diagnose and fix integration errors between multiple systems
* cXML coding experience a plus
* Demonstrate basic technological aptitude through work experience, education, or other means
* Fully proficient in Microsoft Office 365 suite
* Superior written and verbal communication skills
* Willingness to undertake assignments involving unfamiliar subjects; propensity for continual growth
* Proven ability to troubleshoot, analyze, and solve non-routine problems with little or no guidance
* Aptitude to learn quickly
* Excellent analytic
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA5MDcwLjEwNTA4QGZpcnN0ZW5lcmd5Y29tcC5hcGxpdHJhay5jb20
About the Company
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