Supply Chain Assistant

Job Summary

The primary objective is to ensure the seamless flow of materials and products across our global supply chain and internal day-to-day operations, including sorting and inventory control. The role supports the implementation and monitoring of supply chain strategies, ensuring timely delivery and alignment with business goals.

Responsibilities

• Understand manufacturing supply chain processes and requirements for sorting products and staging orders for delivery to the production line.
• Assist in planning physical inventory.
• Communicate and resolve supply chain issues with internal product lines.
• Exercise overall ownership of managed accounts, acting as a bridge among customers, factory, R&D, support, and suppliers.
• Oversee production and delivery schedules to meet customer requirements.
• Ensure customer satisfaction through timely deliveries.
• Perform material RMA to return defective materials to suppliers and assist with entering work orders for the production line.
• Plan required materials and purchase quantities to fulfill service line demand. Submit work orders.
• Utilize SAP, Excel, Microsoft Office 365, and internal systems to ensure materials meet specifications, quality standards, and cost efficiency.
• Exhibit excellent interpersonal skills and verbal and written communication in English and Mandarin Chinese.
• Demonstrate the ability to work both collaboratively on a team and independently on multiple high-priority projects.
• Exhibit critical thinking and decision-making skills.
• Plan, schedule, coordinate, and expedite material issues/products to the production floor.
• Track effective inventory transaction management (in/out).

Qualifications

• Bachelor's degree in engineering, business management, information technology, marketing, or a related field.